2024 Volkswagen Atlas Cross Sport Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2024 Volkswagen Atlas Cross Sport, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
8
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
102
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 8 recall campaigns for the 2024 Atlas Cross Sport and 102 owner complaints; the most-reported component in owner complaints is electrical system, with 34 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER24
- ENGINE16
- VISIBILITY/WIPER11
- BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING10
- FORWARD COLLISION AVOIDANCE: WARNINGS9
- SERVICE BRAKES8
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING8
2024 Atlas Cross Sport Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
BACK OVER PREVENTION:SOFTWARE · 26V473000
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
SERVICE BRAKES | SUSPENSION · 25V434000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · 25V334000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
ENGINE · 25V100000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER · 24V723000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
Remedy: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.
BACK OVER PREVENTION:SOFTWARE · 24V480000
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER · 24V464000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL · 23V593000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
2024 Atlas Cross Sport Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| V1718032037201_21 | Oct 29, 2026 | ENGINE | Checking engine oil level. | 11039313 |
| V0017132033846_27 | Oct 29, 2026 | ENGINE | Prevent Sporatic Misfire Faults. | 11039303 |
| V0118122014603_22 | Oct 28, 2026 | ENGINE | Reprogramming Control Module process | 11039307 |
| V9422012066639_7 | Oct 27, 2026 | EXTERIOR LIGHTING | Condensation | 11039326 |
| V9419012011521_22 | Oct 27, 2026 | EXTERIOR LIGHTING | Condensation and or water droplets visible on inside of exterior light lenses | 11039325 |
| V0019012040590_16 | Oct 27, 2026 | UNKNOWN OR OTHER | Water Migration under RAPGARD® during PDI | 11039305 |
| Dealer 91UB 20261026 | Oct 23, 2026 | UNKNOWN OR OTHER | This OTA update addresses a potential issue with special characters being broadcast over HD radio. | 11039300 |
| Bulletin 91UB 20261026 | Oct 23, 2026 | UNKNOWN OR OTHER | This OTA update addresses a potential issue with special characters being broadcast over HD radio. | 11039298 |
| VIN4APIN20261019 | Oct 19, 2026 | UNKNOWN OR OTHER | Oil leak from Cylinder Head Cover; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Fuel Do… | 11039327 |
| V1917012022548_16 | Oct 15, 2026 | ENGINE | Identifying and Mixing Volkswagen Engine Coolants | 11039314 |
| V0116132033805_12 | Oct 15, 2026 | ENGINE | Engine missfire diagnostic aid | 11039306 |
| V0123022069588_4 | Oct 14, 2026 | ENGINE | When replacing Evaporative Emissions System components, it is not always necessary to replace the entire EVAP canister system as a complete assembly, if the failed components ar… | 11039308 |
| V0018092053065_8 | Oct 1, 2026 | UNKNOWN OR OTHER | Safety Related Inquiry and Reporting | 11039304 |
| VIN4APIN20260923 | Sep 23, 2026 | UNKNOWN OR OTHER | Oil leak from Cylinder Head Cover; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Custome… | 11038159 |
| V0116152014815_20 | Sep 17, 2026 | ENGINE | Suggested fuel additive | 11038146 |
| TT 96 26 01 | Sep 17, 2026 | LANE DEPARTURE: ASSIST | Heat Sensative Trouble Shooting Explanation. | 11038145 |
| SM 39-2026 | Sep 9, 2026 | UNKNOWN OR OTHER | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. | 11038143 |
| VIN4APIN20260902 | Sep 2, 2026 | UNKNOWN OR OTHER | Oil leak from Cylinder Head Cover; Coolant leak from the cylinder head gasket, Low coolant level, Visible coolant leak, or Coolant warning message in instrument cluster; Custome… | 11038158 |
| V4622022067177_5 | Aug 27, 2026 | SERVICE BRAKES | Repair or Replace Information | 11036878 |
| V4619022015173_35 | Aug 27, 2026 | SERVICE BRAKES | Brake rotor resurfacing | 11036877 |
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Build Your Atlas Cross Sport Repair File
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Does My Volkswagen Atlas Cross Sport Qualify?
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