2023 Volkswagen Atlas Cross Sport Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Volkswagen Atlas Cross Sport, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
6
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
20
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 6 recall campaigns for the 2023 Atlas Cross Sport and 20 owner complaints; the most-reported component in owner complaints is engine, with 6 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER4
- ELECTRICAL SYSTEM3
- SERVICE BRAKES3
- FUEL/PROPULSION SYSTEM2
- EXTERIOR LIGHTING2
- VEHICLE SPEED CONTROL1
2023 Atlas Cross Sport Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
SERVICE BRAKES | SUSPENSION · 25V434000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER · 24V464000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
SUSPENSION:CRITICAL FASTENERS · 22V807000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
Remedy: Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL · 22V753000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS · 22V718000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.
Remedy: Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.
AIR BAGS:SIDE/WINDOW · 22V152000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
2023 Atlas Cross Sport Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| V1718032037201_21 | Oct 29, 2026 | ENGINE | Checking engine oil level. | 11039313 |
| V0017132033846_27 | Oct 29, 2026 | ENGINE | Prevent Sporatic Misfire Faults. | 11039303 |
| V0118122014603_22 | Oct 28, 2026 | ENGINE | Reprogramming Control Module process | 11039307 |
| V9422012066639_7 | Oct 27, 2026 | EXTERIOR LIGHTING | Condensation | 11039326 |
| V9419012011521_22 | Oct 27, 2026 | EXTERIOR LIGHTING | Condensation and or water droplets visible on inside of exterior light lenses | 11039325 |
| V0019012040590_16 | Oct 27, 2026 | UNKNOWN OR OTHER | Water Migration under RAPGARD® during PDI | 11039305 |
| Dealer 91UB 20261026 | Oct 23, 2026 | UNKNOWN OR OTHER | This OTA update addresses a potential issue with special characters being broadcast over HD radio. | 11039300 |
| Bulletin 91UB 20261026 | Oct 23, 2026 | UNKNOWN OR OTHER | This OTA update addresses a potential issue with special characters being broadcast over HD radio. | 11039298 |
| V1917012022548_16 | Oct 15, 2026 | ENGINE | Identifying and Mixing Volkswagen Engine Coolants | 11039314 |
| V0116132033805_12 | Oct 15, 2026 | ENGINE | Engine missfire diagnostic aid | 11039306 |
| V0123022069588_4 | Oct 14, 2026 | ENGINE | When replacing Evaporative Emissions System components, it is not always necessary to replace the entire EVAP canister system as a complete assembly, if the failed components ar… | 11039308 |
| V0018092053065_8 | Oct 1, 2026 | UNKNOWN OR OTHER | Safety Related Inquiry and Reporting | 11039304 |
| V0116152014815_20 | Sep 17, 2026 | ENGINE | Suggested fuel additive | 11038146 |
| TT 96 26 01 | Sep 17, 2026 | LANE DEPARTURE: ASSIST | Heat Sensative Trouble Shooting Explanation. | 11038145 |
| TT 57 23 01 | Sep 10, 2026 | UNKNOWN OR OTHER | Remove Key FOB battery for 20 seconds to restore proper operation. | 11038144 |
| SM 39-2026 | Sep 9, 2026 | UNKNOWN OR OTHER | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. | 11038143 |
| Email 91OL | Sep 7, 2026 | UNKNOWN OR OTHER | This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software u… | 11038142 |
| Dealer 91OL | Sep 3, 2026 | UNKNOWN OR OTHER | This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software u… | 11038141 |
| Bulletin 91OL | Sep 3, 2026 | UNKNOWN OR OTHER | This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software u… | 11038140 |
| V4622022067177_5 | Aug 27, 2026 | SERVICE BRAKES | Repair or Replace Information | 11036878 |
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Build Your Atlas Cross Sport Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Volkswagen Atlas Cross Sport Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
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