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2025 Toyota Prius Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2025 Toyota Prius, and what to keep if your vehicle keeps going back to the shop.

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Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

2

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

18

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 2 recall campaigns for the 2025 Prius and 18 owner complaints; the most-reported component in owner complaints is electrical system, with 7 reports.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. ELECTRICAL SYSTEM7
  2. UNKNOWN OR OTHER4
  3. LATCHES/LOCKS/LINKAGES3
  4. SERVICE BRAKES2
  5. FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
  6. POWER TRAIN2
  7. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
  8. EXTERIOR LIGHTING1

2025 Prius Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS | LATCHES/LOCKS/LINKAGES:DOORS:LATCH · 26V049000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

BACK OVER PREVENTION:DISPLAY FUNCTION · 25V744000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Check Your VIN at NHTSA

2025 Prius Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
26TC01Sep 8, 2026ELECTRICAL SYSTEMTECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 26TC01 POWER DISTRIBUTION BOX CERTAIN 2024 – 2025 MODEL YEAR PRIUS 2024 MODEL YEAR PRIUS PHV11038372
26TC01Sep 8, 2026ELECTRICAL SYSTEMAn electrical connection for the rear window defogger may not have been installed correctly during vehicle assembly. Overtime, this can cause the rear window defogger to become…11038370
T-SB-0055-24 Rev2Jan 7, 2026UNKNOWN OR OTHERSome 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedi…11028712
T-TT-0784-25 Rev1Jun 17, 2025ENGINESome ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.11020664
T-TT-0784-25Jun 13, 2025ENGINESome ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.11020658
T-SB-0058-23 Rev1Jun 13, 2025ELECTRICAL SYSTEMThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service…11020657
T-TT-0779-25Apr 2, 2025ELECTRICAL SYSTEMTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o…11019331
T-TT-0779-25Apr 2, 2025ELECTRICAL SYSTEMTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o…11018328
T-SB-0021-25Feb 10, 2025ENGINEFlash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are rel…11016782
T-SB-0013-24 Rev1Feb 10, 2025ELECTRICAL SYSTEMThe Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys…11016781
T-SB-0021-25Feb 10, 2025ENGINEFlash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are rel…11015496
T-SB-0013-24 Rev1Feb 10, 2025ELECTRICAL SYSTEMThe Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys…11015495
T-SB-0015-25Jan 29, 2025ELECTRICAL SYSTEMSome 2021 – 2025 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (…11014209
T-SB-0013-25Jan 24, 2025UNKNOWN OR OTHERLong-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation du…11014200
T-SB-0011-25Jan 23, 2025ELECTRICAL SYSTEMWhen certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results…11014190
T-SB-0003-25Jan 10, 2025UNKNOWN OR OTHERPre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS:…11014180
T-SB-0104-23Dec 21, 2024WHEELSTSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refi…10248827
T-SB-0104-23 Rev2Dec 6, 2024UNKNOWN OR OTHERDuring the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinishe…11012746
T-SB-0004-24 Rev2Dec 6, 2024UNKNOWN OR OTHER2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize reta…11012745
T-SB-0039-24 Rev2Dec 6, 2024STRUCTURE:BODYThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compoun…11012744
All 2025 Prius records at NHTSA

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Build Your Prius Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Toyota Prius Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

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Other Prius Model Years

2026 Prius2024 Prius2023 Prius2022 Prius
All Toyota Prius model years

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