2023 Toyota Prius Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Toyota Prius, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
4
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
28
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 4 recall campaigns for the 2023 Prius and 28 owner complaints; the most-reported component in owner complaints is electrical system, with 8 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER3
- SERVICE BRAKES3
- WHEELS3
- LATCHES/LOCKS/LINKAGES3
- TIRES2
- STRUCTURE:BODY2
2023 Prius Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS | LATCHES/LOCKS/LINKAGES:DOORS:LATCH · 26V049000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
BACK OVER PREVENTION:DISPLAY FUNCTION · 25V744000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
EQUIPMENT:OTHER:LABELS · 24V548000
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS | LATCHES/LOCKS/LINKAGES:DOORS:LATCH · 24V274000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Remedy: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
2023 Prius Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| T-SB-0104-21 Rev2 | Feb 27, 2026 | ENGINE | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. | 11029896 |
| T-SB-0055-24 Rev2 | Jan 7, 2026 | UNKNOWN OR OTHER | Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedi… | 11028712 |
| T-TT-0784-25 Rev1 | Jun 17, 2025 | ENGINE | Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs. | 11020664 |
| T-TT-0784-25 | Jun 13, 2025 | ENGINE | Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs. | 11020658 |
| T-SB-0058-23 Rev1 | Jun 13, 2025 | ELECTRICAL SYSTEM | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service… | 11020657 |
| T-TT-0779-25 | Apr 2, 2025 | ELECTRICAL SYSTEM | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o… | 11019331 |
| T-TT-0779-25 | Apr 2, 2025 | ELECTRICAL SYSTEM | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o… | 11018328 |
| T-SB-0107-20 Rev2 | Feb 12, 2025 | ENGINE | OBSOLETE NOTICE February 11, 2025: This bulletin is now obsolete. Please see T-SB-0021-25. | 11015882 |
| T-SB-0021-25 | Feb 10, 2025 | ENGINE | Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are rel… | 11016782 |
| T-SB-0013-24 Rev1 | Feb 10, 2025 | ELECTRICAL SYSTEM | The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys… | 11016781 |
| T-SB-0021-25 | Feb 10, 2025 | ENGINE | Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are rel… | 11015496 |
| T-SB-0013-24 Rev1 | Feb 10, 2025 | ELECTRICAL SYSTEM | The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys… | 11015495 |
| 24TC08 | Jan 30, 2025 | ENGINE | TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24TC08 TI ver. 2 FUEL TANK FILLER CLAMP AND VAPOR LEAK DETECTION CERTAIN 2023 MODEL YEAR PRIUS PRIME | 11014215 |
| 24TC08 | Jan 30, 2025 | ENGINE | TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24TC08 TI ver. 1 FUEL TANK FILLER CLAMP AND VAPOR LEAK DETECTION CERTAIN 2023-2024 MODEL YEAR Corolla HV CERTAIN 2023 MODEL Y… | 11014214 |
| 24TC08 | Jan 30, 2025 | ENGINE | In the subject vehicles, the vapor leak detection monitor system may not detect a vapor leak from the fuel filler cap and illuminate the malfunction indicator lamp (MIL). | 11014213 |
| 24TC08 | Jan 30, 2025 | ENGINE | In the subject vehicles, the vapor leak detection monitor system may not detect a vapor leak from the fuel filler cap and illuminate the malfunction indicator lamp (MIL). | 11014212 |
| T-SB-0120-20 Rev2 | Jan 30, 2025 | ELECTRICAL SYSTEM | OBSOLETE NOTICE January 30, 2025: This bulletin is now obsolete. Please see T-SB-0015-25. | 11014211 |
| T-SB-0015-25 | Jan 29, 2025 | ELECTRICAL SYSTEM | Some 2021 – 2025 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (… | 11014209 |
| T-SB-0111-20 Rev2 | Jan 23, 2025 | ELECTRICAL SYSTEM | OBSOLETE NOTICE January 23, 2025: This bulletin is now obsolete. Please see T-SB-0011-25. | 11014193 |
| T-SB-0011-25 | Jan 23, 2025 | ELECTRICAL SYSTEM | When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results… | 11014190 |
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- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
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