2025 Mazda CX-90 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2025 Mazda CX-90, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
2
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
50
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 2 recall campaigns for the 2025 CX-90 and 50 owner complaints; the most-reported component in owner complaints is unknown or other, with 11 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER11
- ENGINE10
- SERVICE BRAKES9
- FUEL/PROPULSION SYSTEM6
- POWER TRAIN5
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING5
- STEERING5
2025 CX-90 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE · 25V568000
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
STRUCTURE:INTERIOR PANELS:DASHBOARD | ELECTRICAL SYSTEM:SOFTWARE · 24V814000
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
2025 CX-90 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| 02-003-26b | Oct 31, 2026 | WHEELS | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-003/26 09/04/26 and 06/24/26 Some vehicles have reported faster than ex… | 11038960 |
| 09-030-26 | Oct 30, 2026 | ELECTRICAL SYSTEM | For vehicles equipped with the Accessory Tow Brake Controller (P/N: C9N1V7782A), the 12V battery may become discharged due to high parasitic current if the vehicle is left unuse… | 11039109 |
| Dlr Claim Resp | Oct 29, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain Campaigns Dear Mazda Dealer Colleagues, On October 28, 2026, a change was… | 11039117 |
| 02-001-26a | Oct 27, 2026 | SUSPENSION | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-001/26 04/29/26 Some customers may complain that an abnormal noise is h… | 11038959 |
| CSP14 Owner Ltr i | Oct 21, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039297 |
| CSP14_CSP15 Dlr Ltr e | Oct 20, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039331 |
| CSP14_CSP15 Dlr FAQs c | Oct 20, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039330 |
| CSP14 Repair e | Oct 20, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039329 |
| CSP14 Parts_Warr f | Oct 20, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039328 |
| CSP14 Owner Ltr h | Oct 20, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039296 |
| SA-038-26c | Oct 20, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | Some customers may complain about any of the following 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enro… | 11039110 |
| 09-029-26a | Oct 16, 2026 | EXTERIOR LIGHTING | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-037/24 08/01/26 DESCRIPTION Some customers may complain that on rainy d… | 11039108 |
| PF-26-04 | Sep 30, 2026 | POWER TRAIN, ENGINE | SUBJECT: ORDERING REQUIREMENT FOR AT COMPONENTS FOR H3T (INLINE 6) Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE… | 11037630 |
| 09-027-26 | Sep 29, 2026 | ELECTRICAL SYSTEM, ENGINE | DESCRIPTION Some CX-70 and CX-90 PHEV vehicles may fail to start (enter READY mode) in cold weather, but the vehicle can often be started successfully on the next attempt. This… | 11037628 |
| CSP14_CSP15 Dlr FAQs b | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037894 |
| CSP14 Repair d | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037893 |
| CSP14 Parts_Warr e | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037892 |
| CSP14 Owner Ltr g | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037891 |
| CSP14 Owner Ltr f | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037890 |
| CSP14 Dlr Ltr d | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037889 |
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Build Your CX-90 Repair File
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