2024 Mazda CX-90 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2024 Mazda CX-90, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
11
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
466
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 11 recall campaigns for the 2024 CX-90 and 466 owner complaints; the most-reported component in owner complaints is steering, with 212 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
2024 CX-90 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE · 25V568000
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
STRUCTURE:INTERIOR PANELS:DASHBOARD | ELECTRICAL SYSTEM:SOFTWARE · 24V814000
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER | ELECTRICAL SYSTEM:SOFTWARE · 24V817000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE · 24V816000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · 24V815000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING · 24V349000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
STEERING · 24V022000
Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE · 23V719000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA | LANE DEPARTURE: SENSING SYSTEM: CAMERA | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · 23V718000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT | FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT · 23V553000
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
2024 CX-90 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| 02-003-26b | Oct 31, 2026 | WHEELS | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-003/26 09/04/26 and 06/24/26 Some vehicles have reported faster than ex… | 11038960 |
| 09-030-26 | Oct 30, 2026 | ELECTRICAL SYSTEM | For vehicles equipped with the Accessory Tow Brake Controller (P/N: C9N1V7782A), the 12V battery may become discharged due to high parasitic current if the vehicle is left unuse… | 11039109 |
| Dlr Claim Resp | Oct 29, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain Campaigns Dear Mazda Dealer Colleagues, On October 28, 2026, a change was… | 11039117 |
| 02-001-26a | Oct 27, 2026 | SUSPENSION | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-001/26 04/29/26 Some customers may complain that an abnormal noise is h… | 11038959 |
| CSP14 Owner Ltr i | Oct 21, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039297 |
| CSP14_CSP15 Dlr Ltr e | Oct 20, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039331 |
| CSP14_CSP15 Dlr FAQs c | Oct 20, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039330 |
| CSP14 Repair e | Oct 20, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039329 |
| CSP14 Parts_Warr f | Oct 20, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039328 |
| CSP14 Owner Ltr h | Oct 20, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11039296 |
| SA-038-26c | Oct 20, 2026 | ELECTRICAL SYSTEM, UNKNOWN OR OTHER | Some customers may complain about any of the following 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enro… | 11039110 |
| 09-029-26a | Oct 16, 2026 | EXTERIOR LIGHTING | This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-037/24 08/01/26 DESCRIPTION Some customers may complain that on rainy d… | 11039108 |
| PF-26-04 | Sep 30, 2026 | ENGINE, POWER TRAIN | SUBJECT: ORDERING REQUIREMENT FOR AT COMPONENTS FOR H3T (INLINE 6) Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE… | 11037630 |
| 09-027-26 | Sep 29, 2026 | ENGINE, ELECTRICAL SYSTEM | DESCRIPTION Some CX-70 and CX-90 PHEV vehicles may fail to start (enter READY mode) in cold weather, but the vehicle can often be started successfully on the next attempt. This… | 11037628 |
| CSP14_CSP15 Dlr FAQs b | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037894 |
| CSP14 Repair d | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037893 |
| CSP14 Parts_Warr e | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037892 |
| CSP14 Owner Ltr g | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037891 |
| CSP14 Owner Ltr f | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037890 |
| CSP14 Dlr Ltr d | Sep 24, 2026 | SERVICE BRAKES | CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late A… | 11037889 |
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Build Your CX-90 Repair File
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