2025 Mazda CX-50 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2025 Mazda CX-50, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
5
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
48
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 5 recall campaigns for the 2025 CX-50 and 48 owner complaints; the most-reported component in owner complaints is power train, with 12 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER5
- SUSPENSION5
- WHEELS4
- STRUCTURE:BODY4
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING4
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL4
2025 CX-50 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
SUSPENSION:CRITICAL FASTENERS · 25V737000
Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE · 25V413000
Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
Remedy: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) | ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE · 25V418000
Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.
Remedy: Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the remedy becomes available, anticipated late summer 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7725F.
TRAILER HITCHES · 25V167000
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.
LANE DEPARTURE: SENSING SYSTEM: CAMERA | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | EXTERIOR LIGHTING:HEADLIGHTS · 24V649000
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.
2025 CX-50 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| Dlr Claim Resp | Oct 29, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain Campaigns Dear Mazda Dealer Colleagues, On October 28, 2026, a change was… | 11039117 |
| SA-038-26c | Oct 20, 2026 | ELECTRICAL SYSTEM, UNKNOWN OR OTHER | Some customers may complain about any of the following 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enro… | 11039110 |
| SA-012-26d | Sep 18, 2026 | ELECTRICAL SYSTEM | DESCRIPTION Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicl… | 11037632 |
| SA-042-26a | Sep 17, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06… | 11037900 |
| SA-041-26a | Sep 11, 2026 | ELECTRICAL SYSTEM | DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS dia… | 11037899 |
| SA-038-26b | Sep 10, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may… | 11037634 |
| SA-038-26a | Sep 4, 2026 | ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER, ENGINE | This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain abo… | 11037018 |
| SA-039-26a | Aug 19, 2026 | ELECTRICAL SYSTEM, UNKNOWN OR OTHER | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION C… | 11037019 |
| SA-053-26 | Aug 19, 2026 | ELECTRICAL SYSTEM, WHEELS | This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about… | 11037011 |
| SA-012-26c | Aug 7, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 04/17/26, 03/04/26 and 02/26/2026 DESCRIPTION Some customers may… | 11037017 |
| SA-050-26 | Aug 7, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall… | 11037008 |
| SA-048-26 | Aug 6, 2026 | ENGINE | Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by… | 11037006 |
| SA-047-26 | Aug 4, 2026 | FUEL/PROPULSION SYSTEM, ENGINE | Some customers may experience: The fuel fill door will not release until multiple button applications. The gas pump dispenser/nozzle is clicking off during refueling before the… | 11037005 |
| SA-043-26 | Jul 2, 2026 | VISIBILITY/WIPER | This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction… | 11035606 |
| SA-042-26 | Jul 1, 2026 | UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM | This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTIO… | 11034448 |
| 16-010-26 | Jul 1, 2026 | ELECTRICAL SYSTEM, UNKNOWN OR OTHER | COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accord… | 11034292 |
| SA-028-26a | Jun 30, 2026 | SUSPENSION | DESCRIPTION Some vehicles may exhibit a clicking, popping, tapping or knocking noise from the front end when turning left or right and accelerating. NOTE: The noise could occur… | 11034844 |
| 16-002-26a | Jun 30, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Re… | 11034280 |
| 16-001-26a | Jun 30, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Re… | 11034279 |
| SA-041-26 | Jun 19, 2026 | ENGINE, ELECTRICAL SYSTEM | This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, d… | 11034447 |
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Build Your CX-50 Repair File
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