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2024 Mazda CX-50 Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2024 Mazda CX-50, and what to keep if your vehicle keeps going back to the shop.

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Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

1

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

35

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 1 recall campaign for the 2024 CX-50 and 35 owner complaints; the most-reported component in owner complaints is electrical system, with 8 reports.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. ELECTRICAL SYSTEM8
  2. SERVICE BRAKES5
  3. STRUCTURE:BODY4
  4. UNKNOWN OR OTHER4
  5. POWER TRAIN3
  6. ENGINE3
  7. STEERING3
  8. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2

2024 CX-50 Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

TRAILER HITCHES · 25V167000

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.

Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.

Check Your VIN at NHTSA

2024 CX-50 Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
Dlr Claim RespOct 29, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMSubject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain Campaigns Dear Mazda Dealer Colleagues, On October 28, 2026, a change was…11039117
SA-038-26cOct 20, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMSome customers may complain about any of the following 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enro…11039110
SA-042-26aSep 17, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMMazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06…11037900
SA-041-26aSep 11, 2026ELECTRICAL SYSTEMDESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS dia…11037899
SA-038-26bSep 10, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMThis Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may…11037634
SA-038-26aSep 4, 2026ENGINE, UNKNOWN OR OTHER, EXTERIOR LIGHTING, ELECTRICAL SYSTEMThis Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain abo…11037018
SA-039-26aAug 19, 2026ELECTRICAL SYSTEM, UNKNOWN OR OTHERThis Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION C…11037019
SA-053-26Aug 19, 2026ELECTRICAL SYSTEM, WHEELSThis Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about…11037011
SA-050-26Aug 7, 2026ELECTRICAL SYSTEM, UNKNOWN OR OTHERDESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall…11037008
SA-048-26Aug 6, 2026ENGINESome vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by…11037006
SA-043-26Jul 2, 2026VISIBILITY/WIPERThis SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction…11035606
SA-042-26Jul 1, 2026ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEMThis Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTIO…11034448
16-010-26Jul 1, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMCOMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accord…11034292
SA-028-26aJun 30, 2026SUSPENSIONDESCRIPTION Some vehicles may exhibit a clicking, popping, tapping or knocking noise from the front end when turning left or right and accelerating. NOTE: The noise could occur…11034844
16-001-26aJun 30, 2026ELECTRICAL SYSTEM, UNKNOWN OR OTHERUPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Re…11034279
SA-041-26Jun 19, 2026ENGINE, ELECTRICAL SYSTEMThis SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, d…11034447
SA-027-26aJun 17, 2026ELECTRICAL SYSTEMThis SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warr…11034439
SA-0-38/26Jun 16, 2026ELECTRICAL SYSTEMDESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected…11034845
SA-040-26Jun 16, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMThis Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a…11034444
SA-039-26Jun 16, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMThis Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers…11034443
All 2024 CX-50 records at NHTSA

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Build Your CX-50 Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Mazda CX-50 Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

Maryland Lemon Law guide D.C. Lemon Law guide Do I Qualify?

Other CX-50 Model Years

2026 CX-502025 CX-502023 CX-50
All Mazda CX-50 model years

Still Going Back to the Shop?

Get an individual review of your 2024 Mazda CX-50's repair history. Recall totals do not determine eligibility or guarantee an outcome.

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