2026 Mazda CX-5 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2026 Mazda CX-5, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
NHTSA lists no recall campaigns for this model year
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
19
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 0 recall campaigns for the 2026 CX-5 and 19 owner complaints; the most-reported component in owner complaints is unknown or other, with 8 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER8
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING4
- VISIBILITY/WIPER3
- SERVICE BRAKES2
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
- FORWARD COLLISION AVOIDANCE: WARNINGS2
- EQUIPMENT:ELECTRICAL:INFOTAINMENT1
2026 CX-5 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
NHTSA lists no recall campaigns for this model year. This is not a clean bill of health or a VIN check.
Check Your VIN at NHTSA2026 CX-5 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| Dlr Claim Resp | Oct 29, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain Campaigns Dear Mazda Dealer Colleagues, On October 28, 2026, a change was… | 11039117 |
| SSPE2_MSP67 Repair a | Oct 29, 2026 | ELECTRICAL SYSTEM | Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depl… | 11039115 |
| SSPE2_MSP67 Warr f | Oct 29, 2026 | ELECTRICAL SYSTEM | Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depl… | 11039114 |
| SSPE2 Owner Ltr a | Oct 27, 2026 | ELECTRICAL SYSTEM | Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depl… | 11039116 |
| SSPE2_MSP67 Warr e | Oct 27, 2026 | ELECTRICAL SYSTEM | Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depl… | 11039113 |
| SA-038-26c | Oct 20, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | Some customers may complain about any of the following 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enro… | 11039110 |
| SSPE2_MSP67 Warr d | Oct 15, 2026 | ELECTRICAL SYSTEM | Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depl… | 11039112 |
| SA-062-26 | Oct 7, 2026 | ELECTRICAL SYSTEM, UNKNOWN OR OTHER | DESCRIPTION Customers having MAZDA CONNECT 3 concerns should have their vehicle repaired using the following information in the Repair Procedure. | 11039111 |
| SA-042-26a | Sep 17, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06… | 11037900 |
| SA-041-26a | Sep 11, 2026 | ELECTRICAL SYSTEM | DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS dia… | 11037899 |
| SA-038-26b | Sep 10, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may… | 11037634 |
| SA-015-26e | Sep 4, 2026 | ELECTRICAL SYSTEM, UNKNOWN OR OTHER | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/26 05/27/26, 04/20/26, 04/09/26, 03/25/26 and 03/13/26 DESCRIPTION I… | 11037633 |
| SA-038-26a | Sep 4, 2026 | ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER, ENGINE | This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain abo… | 11037018 |
| SSPE2 Owner Ltr | Sep 2, 2026 | ELECTRICAL SYSTEM | Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depl… | 11037897 |
| SSPE2_MSP67 Warr c | Aug 22, 2026 | ELECTRICAL SYSTEM | Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depl… | 11036736 |
| SA-046-26a | Aug 20, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | Use this procedure if Body Control Module (BCM) failure occurs due to the laptop rebooting or crashing during a BCM software update with MDARS II. | 11037003 |
| SA-039-26a | Aug 19, 2026 | ELECTRICAL SYSTEM, UNKNOWN OR OTHER | This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION C… | 11037019 |
| SA-053-26 | Aug 19, 2026 | ELECTRICAL SYSTEM, WHEELS | This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about… | 11037011 |
| 09-025-26 | Aug 18, 2026 | STRUCTURE:BODY | DESCRIPTION Some vehicles may exhibit a rattling or knocking noise from the upper B-pillar trim area. The noise is due to insufficient anti-rattle treatment between the B-pillar… | 11036700 |
| SSPE2_MSP67 Warr b | Aug 11, 2026 | ELECTRICAL SYSTEM | Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depl… | 11036735 |
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Build Your CX-5 Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Mazda CX-5 Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
Other CX-5 Model Years
All Mazda CX-5 model yearsStill Going Back to the Shop?
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