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2024 Mazda CX-5 Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2024 Mazda CX-5, and what to keep if your vehicle keeps going back to the shop.

Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

NHTSA lists no recall campaigns for this model year

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

47

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 0 recall campaigns for the 2024 CX-5 and 47 owner complaints; the most-reported component in owner complaints is unknown or other, with 11 reports.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. UNKNOWN OR OTHER11
  2. VEHICLE SPEED CONTROL4
  3. FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING4
  4. SEATS4
  5. EXTERIOR LIGHTING4
  6. STRUCTURE:BODY3

2024 CX-5 Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

NHTSA lists no recall campaigns for this model year. This is not a clean bill of health or a VIN check.

Check Your VIN at NHTSA

2024 CX-5 Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
Dlr Claim RespOct 29, 2026ELECTRICAL SYSTEM, UNKNOWN OR OTHERSubject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain Campaigns Dear Mazda Dealer Colleagues, On October 28, 2026, a change was…11039117
SA-038-26cOct 20, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMSome customers may complain about any of the following 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enro…11039110
09-028-26Oct 8, 2026ELECTRICAL SYSTEM, UNKNOWN OR OTHERThis bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. 09-038/24 08/08/24 NOTE: This service information is NOT applicable…11038961
SA-042-26aSep 17, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMMazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06…11037900
SA-041-26aSep 11, 2026ELECTRICAL SYSTEMDESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS dia…11037899
SA-038-26bSep 10, 2026ELECTRICAL SYSTEM, UNKNOWN OR OTHERThis Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may…11037634
SA-038-26aSep 4, 2026ENGINE, UNKNOWN OR OTHER, EXTERIOR LIGHTING, ELECTRICAL SYSTEMThis Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain abo…11037018
SA-039-26aAug 19, 2026ELECTRICAL SYSTEM, UNKNOWN OR OTHERThis Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION C…11037019
SA-053-26Aug 19, 2026ELECTRICAL SYSTEM, WHEELSThis Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about…11037011
09-024-26Aug 12, 2026ELECTRICAL SYSTEM, STRUCTURE:BODYDESCRIPTION Some vehicles may exhibit a condition in which a warning buzzer (error sound) is heard, and the power liftgate (PLG) does not open or close automatically. When these…11036698
SA-048-26Aug 6, 2026ENGINESome vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by…11037006
SA-042-26Jul 1, 2026ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEMThis Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTIO…11034448
SA-041-26Jun 19, 2026ENGINE, ELECTRICAL SYSTEMThis SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, d…11034447
SA-027-26aJun 17, 2026ELECTRICAL SYSTEMThis SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warr…11034439
SA-0-38/26Jun 16, 2026ELECTRICAL SYSTEMDESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected…11034845
SA-040-26Jun 16, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMThis Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a…11034444
SA-039-26Jun 16, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMThis Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers…11034443
SA-033-26Jun 4, 2026ELECTRICAL SYSTEMThis SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides te…11033446
SA-034-26May 19, 2026UNKNOWN OR OTHER, ELECTRICAL SYSTEMThis service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Uni…11033447
01-003-26aMay 1, 2026POWER TRAINThis bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-003/26 01/30/26 Some vehicles may exhibit a check engine light ON…11032001
All 2024 CX-5 records at NHTSA

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Build Your CX-5 Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Mazda CX-5 Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

Other CX-5 Model Years

All Mazda CX-5 model years

Still Going Back to the Shop?

Get an individual review of your 2024 Mazda CX-5's repair history. Recall totals do not determine eligibility or guarantee an outcome.

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