2024 Lexus UX Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2024 Lexus UX, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
NHTSA lists no recall campaigns for this model year
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
1
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 0 recall campaigns for the 2024 UX and 1 owner complaint; the most-reported component in owner complaints is structure:body, with 1 report.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 1). Linked components open a page comparing models for that problem.
- STRUCTURE:BODY1
2024 UX Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
NHTSA lists no recall campaigns for this model year. This is not a clean bill of health or a VIN check.
Check Your VIN at NHTSA2024 UX Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| L-SB-0026-26 | Sep 22, 2026 | ENGINE | This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction wi… | 11038387 |
| L-SB-0040-20 Rev2 | Sep 22, 2026 | ENGINE | OBSOLETE NOTICE September 22, 2026: This bulletin is now obsolete. Please see L-SB-0026-26 | 11038385 |
| L-SB-0021-25 | Mar 10, 2026 | ENGINE | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. | 11031155 |
| L-SB-0021-25 | Feb 27, 2026 | ENGINE | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. | 11029897 |
| L-SB-0030-24 Rev2 | Dec 15, 2025 | STRUCTURE:BODY | Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedia… | 11027560 |
| L-SB-0039-25 | Sep 9, 2025 | ELECTRICAL SYSTEM | A new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 500; 2024 model year GX 550, LC 500,… | 11024076 |
| L-TT-0326-23 Rev2 | Aug 19, 2025 | ELECTRICAL SYSTEM | Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manu… | 11022963 |
| L-TT-0347-25 | Jun 17, 2025 | ENGINE | Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs. | 11020663 |
| L-SB-0043-23 Rev1 | Jun 13, 2025 | ELECTRICAL SYSTEM | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service… | 11020656 |
| L-TT-0340-25 | Apr 2, 2025 | ELECTRICAL SYSTEM | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o… | 11019328 |
| L-TT-0340-25 | Apr 2, 2025 | ELECTRICAL SYSTEM | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o… | 11018325 |
| L-SB-0013-24 Rev1 | Feb 10, 2025 | ELECTRICAL SYSTEM | The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys… | 11016780 |
| L-SB-0013-24 Rev1 | Feb 10, 2025 | ELECTRICAL SYSTEM | The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys… | 11015494 |
| L-SB-0017-19 Rev1 | Feb 7, 2025 | STRUCTURE:BODY | Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgardâ„¢. The paint stains may appear to be under the clear coat but are usually und… | 11016775 |
| L-SB-0017-19 Rev1 | Feb 7, 2025 | STRUCTURE:BODY | Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgardâ„¢. The paint stains may appear to be under the clear coat but are usually und… | 11015489 |
| L-SB-0026-23 Rev | Dec 21, 2024 | EQUIPMENT | TSB: 2024 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may… | 10248829 |
| L-SB-0019-23 Rev | Dec 21, 2024 | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, EQUIPMENT | TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle… | 10248828 |
| L-SB-0016-23 Rev | Dec 21, 2024 | ELECTRICAL SYSTEM, EQUIPMENT | TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic dra… | 10248820 |
| L-SB-0025-23 Rev | Dec 20, 2024 | WHEELS | TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refi… | 10248818 |
| L-SB-0040-20 Rev2 | Dec 10, 2024 | ENGINE | This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction wi… | 11012754 |
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Build Your UX Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Lexus UX Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
Other UX Model Years
All Lexus UX model yearsStill Going Back to the Shop?
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