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2023 Lexus UX Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2023 Lexus UX, and what to keep if your vehicle keeps going back to the shop.

Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

NHTSA lists no recall campaigns for this model year

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

1

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 0 recall campaigns for the 2023 UX and 1 owner complaint; the most-reported component in owner complaints is electrical system, with 1 report.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 1). Linked components open a page comparing models for that problem.

2023 UX Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

NHTSA lists no recall campaigns for this model year. This is not a clean bill of health or a VIN check.

Check Your VIN at NHTSA

2023 UX Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
L-SB-0026-26Sep 22, 2026ENGINEThis bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction wi…11038387
L-SB-0040-20 Rev2Sep 22, 2026ENGINEOBSOLETE NOTICE September 22, 2026: This bulletin is now obsolete. Please see L-SB-0026-2611038385
L-SB-0021-25Mar 10, 2026ENGINEOBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.11031155
L-SB-0021-25Feb 27, 2026ENGINEOBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.11029897
L-SB-0030-24 Rev2Dec 15, 2025STRUCTURE:BODYSome 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedia…11027560
L-SB-0039-25Sep 9, 2025ELECTRICAL SYSTEMA new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 500; 2024 model year GX 550, LC 500,…11024076
L-TT-0326-23 Rev2Aug 19, 2025ELECTRICAL SYSTEMSome customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manu…11022963
L-TT-0347-25Jun 17, 2025ENGINESome ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.11020663
L-SB-0043-23 Rev1Jun 13, 2025ELECTRICAL SYSTEMThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service…11020656
L-TT-0340-25Apr 2, 2025ELECTRICAL SYSTEMTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o…11019328
L-TT-0340-25Apr 2, 2025ELECTRICAL SYSTEMTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o…11018325
L-SB-0013-24 Rev1Feb 10, 2025ELECTRICAL SYSTEMThe Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys…11016780
L-SB-0013-24 Rev1Feb 10, 2025ELECTRICAL SYSTEMThe Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys…11015494
L-SB-0017-19 Rev1Feb 7, 2025STRUCTURE:BODYSome 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgardâ„¢. The paint stains may appear to be under the clear coat but are usually und…11016775
L-SB-0017-19 Rev1Feb 7, 2025STRUCTURE:BODYSome 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgardâ„¢. The paint stains may appear to be under the clear coat but are usually und…11015489
L-SB-0040-20 Rev2Dec 10, 2024ENGINEThis bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction wi…11012754
23LJ01Oct 24, 2024UNKNOWN OR OTHERThe table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more…11010365
23LJ01Oct 24, 2024UNKNOWN OR OTHERSECOND KEY DELIVERY PROGRAM 23LJ01 Multiple Models and Model Years Second Key Delivery Program Frequently Asked Questions11010364
23LJ01Oct 24, 2024UNKNOWN OR OTHERThe supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting…11010363
23LJ01Oct 24, 2024UNKNOWN OR OTHERThe subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affe…11010362
All 2023 UX records at NHTSA

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Build Your UX Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Lexus UX Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

Other UX Model Years

All Lexus UX model years

Still Going Back to the Shop?

Get an individual review of your 2023 Lexus UX's repair history. Recall totals do not determine eligibility or guarantee an outcome.

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