2025 Lexus IS Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2025 Lexus IS, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
NHTSA lists no recall campaigns for this model year
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
1
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 0 recall campaigns for the 2025 IS and 1 owner complaint; the most-reported component in owner complaints is structure, with 1 report.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 1). Linked components open a page comparing models for that problem.
- STRUCTURE1
2025 IS Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
NHTSA lists no recall campaigns for this model year. This is not a clean bill of health or a VIN check.
Check Your VIN at NHTSA2025 IS Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| L-SB-0057-22 Rev2 | Feb 2, 2026 | ELECTRICAL SYSTEM | OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26. | 11029870 |
| L-SB-0004-26 | Jan 23, 2026 | ELECTRICAL SYSTEM | Some 2018 – 2025 model year Lexus vehicles equipped with the Enformâ„¢ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of… | 11028717 |
| L-SB-0030-24 Rev2 | Dec 15, 2025 | STRUCTURE:BODY | Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedia… | 11027560 |
| L-TT-0326-23 Rev2 | Aug 19, 2025 | ELECTRICAL SYSTEM | Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manu… | 11022963 |
| L-SB-0032-25 | Jul 30, 2025 | ENGINE | Some 2016 – 2020 model year GS F, 2008 – 2014 model year IS F, 2022 – 2025 model year IS 500, 2018 – 2025 model year LC 500, 2021 – 2025 model year LC 500c, and 2015 â… | 11021730 |
| L-SB-0043-23 Rev1 | Jun 13, 2025 | ELECTRICAL SYSTEM | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service… | 11020656 |
| L-TT-0341-25 | Apr 2, 2025 | ELECTRICAL SYSTEM | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o… | 11019329 |
| L-TT-0341-25 | Apr 2, 2025 | ELECTRICAL SYSTEM | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o… | 11018326 |
| L-SB-0017-19 Rev1 | Feb 7, 2025 | STRUCTURE:BODY | Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgardâ„¢. The paint stains may appear to be under the clear coat but are usually und… | 11016775 |
| L-SB-0017-19 Rev1 | Feb 7, 2025 | STRUCTURE:BODY | Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgardâ„¢. The paint stains may appear to be under the clear coat but are usually und… | 11015489 |
| L-SB-0067-23 Rev1 | Jan 24, 2025 | UNKNOWN OR OTHER | During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinishe… | 11014202 |
| L-SB-0001-24 Rev1 | Jan 24, 2025 | UNKNOWN OR OTHER | A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, a… | 11014201 |
| L-SB-0003-24 Rev1 | Jan 24, 2025 | UNKNOWN OR OTHER | Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation du… | 11014198 |
| L-SB-0069-23 Rev1 | Jan 22, 2025 | UNKNOWN OR OTHER | 2025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also… | 11014189 |
| L-SB-0003-25 | Jan 14, 2025 | ELECTRICAL SYSTEM | Some 2025 model year Lexus vehicles are equipped with an eOwner’s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Serv… | 11014182 |
| L-SB-0057-22 Rev2 | Jan 14, 2025 | ELECTRICAL SYSTEM | Some 2018 – 2025 model year Lexus vehicles equipped with the Enformâ„¢ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of… | 11014181 |
| L-SB-0046-24 | Nov 13, 2024 | UNKNOWN OR OTHER | Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS:… | 11011645 |
| L-SB-0023-24 | Apr 19, 2024 | STRUCTURE:BODY | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film… | 11003650 |
| L-SB-0023-24 | Apr 19, 2024 | STRUCTURE:BODY | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film… | 11003595 |
| L-SB-0003-24 | Feb 1, 2024 | EQUIPMENT | TSB: Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradati… | 10251743 |
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Build Your IS Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Lexus IS Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
Other IS Model Years
All Lexus IS model yearsStill Going Back to the Shop?
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