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2023 Lexus IS Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2023 Lexus IS, and what to keep if your vehicle keeps going back to the shop.

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Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

NHTSA lists no recall campaigns for this model year

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

5

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 0 recall campaigns for the 2023 IS and 5 owner complaints; the most-reported component in owner complaints is power train, with 1 report.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. POWER TRAIN1
  2. VISIBILITY:SUN/MOON ROOF ASSEMBLY1
  3. STRUCTURE:BODY1
  4. SERVICE BRAKES1
  5. ELECTRICAL SYSTEM1
  6. ENGINE1
  7. BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1
  8. BACK OVER PREVENTION: WARNINGS1

2023 IS Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

NHTSA lists no recall campaigns for this model year. This is not a clean bill of health or a VIN check.

Check Your VIN at NHTSA

2023 IS Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
L-SB-0057-22 Rev2Feb 2, 2026ELECTRICAL SYSTEMOBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.11029870
L-SB-0004-26Jan 23, 2026ELECTRICAL SYSTEMSome 2018 – 2025 model year Lexus vehicles equipped with the Enformâ„¢ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of…11028717
L-SB-0030-24 Rev2Dec 15, 2025STRUCTURE:BODYSome 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedia…11027560
L-TT-0326-23 Rev2Aug 19, 2025ELECTRICAL SYSTEMSome customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manu…11022963
L-SB-0032-25Jul 30, 2025ENGINESome 2016 – 2020 model year GS F, 2008 – 2014 model year IS F, 2022 – 2025 model year IS 500, 2018 – 2025 model year LC 500, 2021 – 2025 model year LC 500c, and 2015 â…11021730
L-SB-0043-23 Rev1Jun 13, 2025ELECTRICAL SYSTEMThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service…11020656
L-TT-0341-25Apr 2, 2025ELECTRICAL SYSTEMTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o…11019329
L-TT-0341-25Apr 2, 2025ELECTRICAL SYSTEMTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o…11018326
L-SB-0017-19 Rev1Feb 7, 2025STRUCTURE:BODYSome 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgardâ„¢. The paint stains may appear to be under the clear coat but are usually und…11016775
L-SB-0017-19 Rev1Feb 7, 2025STRUCTURE:BODYSome 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgardâ„¢. The paint stains may appear to be under the clear coat but are usually und…11015489
L-SB-0020-22 Rev1Jan 24, 2025UNKNOWN OR OTHERSome 2023 model year Lexus vehicles are equipped with an eOwner’s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Serv…11014199
L-SB-0057-22 Rev2Jan 14, 2025ELECTRICAL SYSTEMSome 2018 – 2025 model year Lexus vehicles equipped with the Enformâ„¢ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of…11014181
23LJ01Oct 24, 2024UNKNOWN OR OTHERThe table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more…11010365
23LJ01Oct 24, 2024UNKNOWN OR OTHERSECOND KEY DELIVERY PROGRAM 23LJ01 Multiple Models and Model Years Second Key Delivery Program Frequently Asked Questions11010364
23LJ01Oct 24, 2024UNKNOWN OR OTHERThe supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting…11010363
23LJ01Oct 24, 2024UNKNOWN OR OTHERThe subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affe…11010362
23LJ01Sep 17, 2024UNKNOWN OR OTHERThe table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more detai…11010070
23LJ01Sep 17, 2024UNKNOWN OR OTHERThe subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affe…11010069
L-SB-0030-24 Rev1Jul 29, 2024STRUCTURE:BODYSome 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedia…11007456
L-SB-0030-24 Rev1Jul 29, 2024STRUCTURE:BODYSome 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedia…11006162
All 2023 IS records at NHTSA

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Build Your IS Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Lexus IS Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

Maryland Lemon Law guide D.C. Lemon Law guide Do I Qualify?

Other IS Model Years

2026 IS2025 IS2024 IS2022 IS
All Lexus IS model years

Still Going Back to the Shop?

Get an individual review of your 2023 Lexus IS's repair history. Recall totals do not determine eligibility or guarantee an outcome.

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