2025 Kia Sorento Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2025 Kia Sorento, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
4
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
137
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 4 recall campaigns for the 2025 Sorento and 137 owner complaints; the most-reported component in owner complaints is engine, with 46 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- ENGINE46
- UNKNOWN OR OTHER35
- ELECTRICAL SYSTEM34
- FUEL/PROPULSION SYSTEM22
- VEHICLE SPEED CONTROL11
- SERVICE BRAKES7
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING7
2025 Sorento Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 26V046000
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
ENGINE AND ENGINE COOLING:CRITICAL FASTENERS · 25V548000
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Remedy: Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.
EXTERIOR LIGHTING:TAIL LIGHTS | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE | EXTERIOR LIGHTING:HEADLIGHTS · 25V006000
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS · 24V920000
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Remedy: Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC328.
2025 Sorento Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| TSB_ELE443 | Oct 29, 2026 | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ULTRA-WIDE BAND SENSOR SOFTWARE UPDATE (SA664) - This bulletin provides information to improve the Digital Key 2 system logic on cert… | 11038791 |
| TSB_CLI049_R2 | Aug 28, 2026 | ELECTRICAL SYSTEM, VISIBILITY/WIPER | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulleti… | 11036628 |
| OTA_ELE413_NOTES_R2 | Jun 18, 2026 | ELECTRICAL SYSTEM | RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit… | 11033980 |
| WTY043_TSB | Jun 3, 2026 | STRUCTURE:BODY | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR RH DOOR CURTAIN INSPECTION / REPLACEMENT (WTY043) - This bulletin provides information associated with the ‘Warra… | 11034002 |
| TSB_ELE422 | May 28, 2026 | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment sy… | 11033217 |
| WTY043_REIMB | May 23, 2026 | STRUCTURE:BODY | WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY043) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the for… | 11032905 |
| WTY043_OWNR | May 23, 2026 | STRUCTURE:BODY | WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY043) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to a… | 11032904 |
| WTY043_QA | May 20, 2026 | STRUCTURE:BODY | WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY043) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty… | 11032903 |
| WTY043_DPSM | May 20, 2026 | STRUCTURE:BODY | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY043) - This document is the announcement to the dealer Parts and Service managers advising that Kia is ext… | 11032902 |
| WTY043_DP | May 20, 2026 | STRUCTURE:BODY | WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY043) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited W… | 11032901 |
| OTA_ELE413_NOTES_R1 | Apr 24, 2026 | ELECTRICAL SYSTEM | RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit… | 11031940 |
| TSB_ELE417 | Apr 14, 2026 | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparin… | 11031906 |
| TSB_ENG264 | Apr 1, 2026 | ENGINE | TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) softwar… | 11030379 |
| WTY042_OWNR | Mar 26, 2026 | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to a… | 11030386 |
| WTY042_TSB | Mar 24, 2026 | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT (WTY042) - This bulletin provides information associated with the ‘Warranty E… | 11030389 |
| WTY042_REIMB | Mar 24, 2026 | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY042) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the for… | 11030388 |
| WTY042_QA | Mar 24, 2026 | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY042) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty… | 11030387 |
| WTY042_DPSM | Mar 24, 2026 | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is ex… | 11030385 |
| WTY042_DP | Mar 24, 2026 | ELECTRICAL SYSTEM | WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY042) - This document is the announcement to the dealer principals advising that Kia is is extending the New Vehicle Limite… | 11030383 |
| OTA_ELE413 | Mar 24, 2026 | ELECTRICAL SYSTEM | RELEASE NOTES: OVER-THE-AIR: SOFWARE UPDATE FOR DATA CONNECTIVITY (ELE413) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic… | 11030341 |
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Build Your Sorento Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Kia Sorento Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
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All Kia Sorento model yearsStill Going Back to the Shop?
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