2025 Kia EV9 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2025 Kia EV9, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
4
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
21
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 4 recall campaigns for the 2025 EV9 and 21 owner complaints; the most-reported component in owner complaints is wheels, with 4 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- WHEELS4
- VISIBILITY/WIPER3
- SEATS3
- STEERING3
- SERVICE BRAKES2
- TIRES2
2025 EV9 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER · 26V545000
Kia America, Inc (Kia) is recalling certain 2025-2026 EV9 vehicles. Due to improper routing, the Occupant Detection System (ODS) may not deactivate the air bag when a child or child seat is in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the ODS mat and bladder tube with a new one and ensure proper routing as necessary, free of charge. Owner notification letters will be mailed beginning October 20, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC379. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 4, 2026.
POWER TRAIN:DRIVELINE:DRIVESHAFT | ELECTRICAL SYSTEM:PROPULSION SYSTEM · 25V115000
Kia America, Inc. (Kia) is recalling certain 2025 EV9 vehicles. The rear gear drive unit (GDU) motor shaft may have been improperly welded and become damaged, causing a loss of drive power.
Remedy: Dealers will replace the rear GDU, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC337.
SEATS:CRITICAL FASTENERS · 24V962000
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Remedy: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
ELECTRICAL SYSTEM:SOFTWARE | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 24V757000
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Remedy: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
2025 EV9 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| PI2604_TSB | Oct 29, 2026 | SEAT BELTS | TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 3RD ROW SEAT BELT REPLACEMENT (PI2604) - This bulletin provides information to replace both third-row seat belt retract… | 11038746 |
| ELE428_OTA_RELEASE_NOTES | Oct 16, 2026 | ELECTRICAL SYSTEM | RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR V2X ENHANCEMENT - This Over-the-Air (OTA) software update is designed to update the Vehicle Charging Management System (VCMS), V… | 11038727 |
| PI2601B_OTA_RELEASE_NOTES | Oct 9, 2026 | ELECTRICAL SYSTEM, VISIBILITY/WIPER | RELEASE NOTES: OVER-THE-AIR: PRODUCT IMPROVEMENT CAMPAIGN: SOFTWARE UPDATE FOR BODY DOMAIN CONTROLLER (PI2601B) - This Over-the-Air (OTA) software update is designed to update t… | 11038739 |
| PS814 | Sep 16, 2026 | ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM | This Pitstop provides information related to Electric Vehicle (EV) charging on 2024 - 2026MY EV9 (MV1, MV1a) vehicles. In some cases, high-voltage charging performance may be li… | 11037369 |
| PI2601B_OWNR | Sep 1, 2026 | ELECTRICAL SYSTEM | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601B) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all 2024-2… | 11036461 |
| PI2601B_OM_Leaf | Sep 1, 2026 | ELECTRICAL SYSTEM | PRODUCT IMPROVEMENT CAMPAIGN: OWNER'S MANUAL INSERT LEAFLET (PI2601B) - This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers.… | 11036460 |
| PI2601B_TSB | Aug 22, 2026 | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT (PI2601B) - This bulletin provides information to install enhanced windshield wiper sof… | 11036463 |
| PI2601B_QA | Aug 20, 2026 | ELECTRICAL SYSTEM | PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601B) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product… | 11036462 |
| PI2601B_DPSM | Aug 20, 2026 | ELECTRICAL SYSTEM | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601B) - This document is the announcement to the dealer Parts and Service managers advising that Kia is c… | 11036459 |
| PI2601B_DP | Aug 20, 2026 | ELECTRICAL SYSTEM | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601B) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement… | 11036458 |
| OTA_ELE427_RELEASE_NOTES | Aug 11, 2026 | ELECTRICAL SYSTEM | OVER-THE-AIR: OVER-THE-AIR SOFTWARE UPDATE FOR COMMUNICATION CONTROL UNIT: This Over-the-Air (OTA)software update is designed to update the Communication Control Unit (CCU) logi… | 11036457 |
| TSB_ELE427 | Aug 11, 2026 | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: VEHICLE-TO-EVERYTHING (V2X) SOFTWARE UPGRADE - This bulletin provides information to install the Vehicle-to-Everything ‘V2X’ function enhancement… | 11036137 |
| PI2601A_OWNR_102 | Aug 8, 2026 | VISIBILITY/WIPER | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A Flight 102) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on… | 11036618 |
| OTA_ELE413_NOTES_R2 | Jun 18, 2026 | ELECTRICAL SYSTEM | RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit… | 11033980 |
| TSB_ELE422 | May 28, 2026 | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment sy… | 11033217 |
| PI2601A_OWNR | May 1, 2026 | VISIBILITY/WIPER | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026… | 11031850 |
| PI2601A_TSB | Apr 30, 2026 | VISIBILITY/WIPER | TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: PASSENGER SIDE WIPER ARM REPLACEMENT (PI2601A) - This bulletin provides the service procedure to replace the passenger-… | 11031852 |
| PI2601A_QA | Apr 29, 2026 | VISIBILITY/WIPER | PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601A) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product… | 11031851 |
| PI2601A_DPSM | Apr 29, 2026 | VISIBILITY/WIPER | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601A) - This document is the announcement to the dealer Parts and Service managers advising that Kia is c… | 11031849 |
| PI2601A_DP | Apr 29, 2026 | VISIBILITY/WIPER | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601A) - This document is the announcement to the dealer principals advising that Kia is conducting a a Product Improvemen… | 11031848 |
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Build Your EV9 Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Kia EV9 Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
Other EV9 Model Years
All Kia EV9 model yearsStill Going Back to the Shop?
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