2024 Kia EV9 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2024 Kia EV9, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
7
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
212
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 7 recall campaigns for the 2024 EV9 and 212 owner complaints; the most-reported component in owner complaints is electrical system, with 102 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER39
- VEHICLE SPEED CONTROL17
- STEERING14
- WHEELS14
- FORWARD COLLISION AVOIDANCE: WARNINGS12
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL11
2024 EV9 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · 26V431000
Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
SEATS:CRITICAL FASTENERS · 24V962000
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Remedy: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
ELECTRICAL SYSTEM:SOFTWARE | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 24V757000
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Remedy: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE · 24V693000
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Remedy: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
STRUCTURE:INTERIOR PANELS:CEILING · 24V400000
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Remedy: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
SEAT BELTS:FRONT:RETRACTOR · 24V338000
Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Remedy: Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT · 24V271000
Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Remedy: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
2024 EV9 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| PI2604_TSB | Oct 29, 2026 | SEAT BELTS | TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 3RD ROW SEAT BELT REPLACEMENT (PI2604) - This bulletin provides information to replace both third-row seat belt retract… | 11038746 |
| PI2601B_OTA_RELEASE_NOTES | Oct 9, 2026 | VISIBILITY/WIPER, ELECTRICAL SYSTEM | RELEASE NOTES: OVER-THE-AIR: PRODUCT IMPROVEMENT CAMPAIGN: SOFTWARE UPDATE FOR BODY DOMAIN CONTROLLER (PI2601B) - This Over-the-Air (OTA) software update is designed to update t… | 11038739 |
| PS814 | Sep 16, 2026 | FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM | This Pitstop provides information related to Electric Vehicle (EV) charging on 2024 - 2026MY EV9 (MV1, MV1a) vehicles. In some cases, high-voltage charging performance may be li… | 11037369 |
| PI2601B_OWNR | Sep 1, 2026 | ELECTRICAL SYSTEM | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601B) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on all 2024-2… | 11036461 |
| PI2601B_OM_Leaf | Sep 1, 2026 | ELECTRICAL SYSTEM | PRODUCT IMPROVEMENT CAMPAIGN: OWNER'S MANUAL INSERT LEAFLET (PI2601B) - This document is the PI2601B Owner's Manual Insert Leaflet that contains revised information for wipers.… | 11036460 |
| PI2601B_TSB | Aug 22, 2026 | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: WIPER MESSAGE LOGIC IMPROVEMENT (PI2601B) - This bulletin provides information to install enhanced windshield wiper sof… | 11036463 |
| PI2601B_QA | Aug 20, 2026 | ELECTRICAL SYSTEM | PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601B) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product… | 11036462 |
| PI2601B_DPSM | Aug 20, 2026 | ELECTRICAL SYSTEM | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601B) - This document is the announcement to the dealer Parts and Service managers advising that Kia is c… | 11036459 |
| PI2601B_DP | Aug 20, 2026 | ELECTRICAL SYSTEM | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601B) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement… | 11036458 |
| PI2601A_OWNR_102 | Aug 8, 2026 | VISIBILITY/WIPER | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A Flight 102) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on… | 11036618 |
| TSB_BOD336 | Jun 4, 2026 | STRUCTURE:BODY | TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-20… | 11033934 |
| TSB_ELE422 | May 28, 2026 | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment sy… | 11033217 |
| PI2601A_OWNR | May 1, 2026 | VISIBILITY/WIPER | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2601A) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on 2024-2026… | 11031850 |
| PI2601A_TSB | Apr 30, 2026 | VISIBILITY/WIPER | TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: PASSENGER SIDE WIPER ARM REPLACEMENT (PI2601A) - This bulletin provides the service procedure to replace the passenger-… | 11031852 |
| PI2601A_QA | Apr 29, 2026 | VISIBILITY/WIPER | PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2601A) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product… | 11031851 |
| PI2601A_DPSM | Apr 29, 2026 | VISIBILITY/WIPER | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2601A) - This document is the announcement to the dealer Parts and Service managers advising that Kia is c… | 11031849 |
| PI2601A_DP | Apr 29, 2026 | VISIBILITY/WIPER | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2601A) - This document is the announcement to the dealer principals advising that Kia is conducting a a Product Improvemen… | 11031848 |
| TSB_ELE417 | Apr 14, 2026 | ELECTRICAL SYSTEM | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparin… | 11031906 |
| SC360_OWNR | Feb 6, 2026 | ELECTRICAL SYSTEM | VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC360) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2024-202… | 11028736 |
| SC360_QA | Feb 5, 2026 | ELECTRICAL SYSTEM | VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC360) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary S… | 11028530 |
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Build Your EV9 Repair File
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- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Kia EV9 Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
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All Kia EV9 model yearsStill Going Back to the Shop?
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