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2025 Infiniti QX80 Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2025 Infiniti QX80, and what to keep if your vehicle keeps going back to the shop.

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Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

4

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

8

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 4 recall campaigns for the 2025 QX80 and 8 owner complaints; the most-reported component in owner complaints is unknown or other, with 4 reports.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. UNKNOWN OR OTHER4
  2. ELECTRICAL SYSTEM2
  3. VEHICLE SPEED CONTROL1
  4. SUSPENSION1
  5. AIR BAGS1
  6. STRUCTURE:BODY1
  7. SEAT BELTS1
  8. FORWARD COLLISION AVOIDANCE: WARNINGS1

2025 QX80 Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

EQUIPMENT:OTHER:LABELS · 26V455000

Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

BACK OVER PREVENTION:SOFTWARE · 25V821000

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

BACK OVER PREVENTION:SOFTWARE · 24V747000

Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Remedy: Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.

EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | BACK OVER PREVENTION · 24V748000

Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Remedy: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.

Check Your VIN at NHTSA

2025 QX80 Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
ITB26-011Nov 1, 2026ELECTRICAL SYSTEMUNKNOWN OR FORGOTTEN PIN NOT ALLOWING ACCESS TO THE AUDIO VIDEO UNIT SERVICE INFORMATION If an Audio Video (A/V) unit is not accessible to use all the features due to an unknown…11039010
ITB14-020GNov 1, 2026ELECTRICAL SYSTEMWIRING HARNESS REPAIR INFORMATION This bulletin is no longer active. For future reference, see the HRK mobile app and the Electronic Parts Catalog (EPC). Please discard previous…11039001
ITB26-012Oct 23, 2026UNKNOWN OR OTHERWI-FI HOTSPOT DOES NOT TRANSMIT DATA WITH DEVICE CONNECTED IF YOU CONFIRM Figure 1 ACTION 1. On 2025 QX80, confirm the client currently has a valid AT&T account. 2. On all model…11039016
ITB26-010Aug 14, 2026ELECTRICAL SYSTEMIVI AUDIO DISPLAY SCREEN FLICKERING IF YOU CONFIRM The right side of the Display Unit (infotainment display) is flickering or glitching, AND No DTCs are stored in the Display EC…11036445
ITB26-002AMay 1, 2026FUEL/PROPULSION SYSTEMFUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB26-002.11033023
ITB09-063CApr 13, 2026STRUCTURE:BODYCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/La…11031720
ITB26-002Feb 2, 2026FUEL/PROPULSION SYSTEMFUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tub…11028682
ITB25-014Jan 7, 2026FUEL/PROPULSION SYSTEMVENT CONTROL VALVE IN ACTIVE TEST INOPERATIVE IN CONSULT 4 SERVICE INFORMATION An issue in CONSULT 4 has been identified in “EVAP system close” in Work support. · After sel…11028679
ITB25-015Dec 16, 2025STRUCTURE:BODYDOOR MIRROR REVERSE TILT-DOWN FEATURE NOT WORKING PROPERLY SERVICE INFORMATION If the customer states that the door mirror tilt position does not return to the set memory positi…11028680
ITB25-011Oct 7, 2025SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKINGIF YOU CONFIRM The AEB warning was displayed, and one or both of the following DTCs stored as Current: · U2752-88 for “Ethernet circuit” stored in the ADAS control unit 2.…11024396
ITB25-006May 9, 2025SUSPENSIONVEHICLE DISPLAYS “HEIGHT CONTROL SUSPENDED PLEASE WAIT FOR SYSTEM TO COOL” IF YOU CONFIRM The vehicle displays “Height control suspended Please wait for system to cool”,…11019067
ITB25-001AMar 11, 2025ENGINEEXTENDED CRANK BEFORE STARTING IF YOU CONFIRM The client states there is an extended crank before the engine starts. ACTION 1. Confirm the current Engine Control Module (ECM) pa…11015911
ITB25-003Feb 27, 2025ELECTRICAL SYSTEM, ENGINEECM REPLACEMENT PROCEDURE REQUIRED FOR RES EQUIPPED VEHICLES SERVICE INFORMATION If any of the APPLIED VEHICLES equipped with Remote Engine Start (RES) requires Engine Control M…11015378
IPSB 15-286Feb 19, 2025ELECTRICAL SYSTEM, ENGINEP4A43 | REVISION 1 QUALITY ACTION ***** Retailer Announcement ***** To ensure continued client satisfaction and confidence, INFINITI is conducting a retailer inventory quality a…11014478
IPSB 15-286Feb 19, 2025ELECTRICAL SYSTEM, ENGINE***** Retailer Announcement ***** To ensure continued client satisfaction and confidence, INFINITI is conducting a retailer inventory quality action to reprogram the Engine Cont…11014476
ITB25-001Feb 12, 2025ELECTRICAL SYSTEM, ENGINEEXTENDED CRANK BEFORE STARTING APPLIED VEHICLES: 2025 QX80 (Z63) IF YOU CONFIRM The client states there is an extended crank before the engine starts. ACTION 1. Confirm the curr…11014470
ITB24-011Sep 24, 2024STRUCTURE:BODYAPPLIED DATES: Built on or before July 10, 2024 IF YOU CONFIRM The client has experienced any Outside Door Handle sticking or not fully extending when unlocking the vehicle. ACT…11009066
P4A18Aug 22, 2024STRUCTURE:BODY***** Retailer Announcement ***** INFINITI is conducting a retailer inventory quality action to inspect, and if necessary install rear license plate nuts (J-clips) on certain sp…11007652
All 2025 QX80 records at NHTSA

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Build Your QX80 Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Infiniti QX80 Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

Maryland Lemon Law guide D.C. Lemon Law guide Do I Qualify?

Other QX80 Model Years

2027 QX802026 QX802024 QX802023 QX802022 QX80
All Infiniti QX80 model years

Still Going Back to the Shop?

Get an individual review of your 2025 Infiniti QX80's repair history. Recall totals do not determine eligibility or guarantee an outcome.

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