2023 Infiniti QX80 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Infiniti QX80, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
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NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
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Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 1 recall campaign for the 2023 QX80 and 2 owner complaints; the most-reported component in owner complaints is unknown or other, with 2 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 3). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER2
- FORWARD COLLISION AVOIDANCE: WARNINGS1
2023 QX80 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
EQUIPMENT:OTHER:LABELS · 26V455000
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
2023 QX80 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| ITB14-020G | Nov 1, 2026 | ELECTRICAL SYSTEM | WIRING HARNESS REPAIR INFORMATION This bulletin is no longer active. For future reference, see the HRK mobile app and the Electronic Parts Catalog (EPC). Please discard previous… | 11039001 |
| ITB09-063C | Apr 13, 2026 | STRUCTURE:BODY | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label†or “VIN Plate/La… | 11031720 |
| ITB23-023A | Feb 20, 2025 | ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70… | 11014469 |
| ITB22-021C | Sep 19, 2024 | SEAT BELTS | SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicl… | 11009065 |
| ITB19-024D | Sep 19, 2024 | AIR BAGS | DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D | 11009064 |
| ITB22-022B | Aug 15, 2024 | ELECTRICAL SYSTEM | SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of ITB22-022. | 11006967 |
| ITB22-020B | Aug 15, 2024 | ELECTRICAL SYSTEM | TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notific… | 11006966 |
| ITB22-017B | Aug 15, 2024 | ELECTRICAL SYSTEM | DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 fo… | 11006964 |
| ITB19-029E | Aug 15, 2024 | ELECTRICAL SYSTEM | TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: ï‚· If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the… | 11006961 |
| ITB23-015A | Jul 22, 2024 | ELECTRICAL SYSTEM | DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN THE IVC APPLIED VEHICLES: 2020-2024 Q50 (V37) 2020-2022 Q60 (CV37) 2020-2024 QX80 (Z62) SERVICE INFORMATION The APPLIED VEHIC… | 11006990 |
| ITB13-052E | May 20, 2024 | ELECTRICAL SYSTEM | INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11002539 |
| ITB13-006D | May 20, 2024 | ELECTRICAL SYSTEM | CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11002537 |
| ITB10-029C | May 20, 2024 | ELECTRICAL SYSTEM | CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulle… | 11001653 |
| ITB21-025B | May 11, 2024 | ELECTRICAL SYSTEM | DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11004956 |
| ITB17-009H | Apr 30, 2024 | VISIBILITY/WIPER | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11001182 |
| ITB13-007I | Apr 30, 2024 | VISIBILITY/WIPER | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11001179 |
| ITB09-039K | Apr 29, 2024 | VISIBILITY/WIPER | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11001177 |
| ITB19-013E | Apr 13, 2024 | ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11001187 |
| ITB23-010E | Feb 22, 2024 | ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:INFOTAINMENT, EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY… | 10251530 |
| ITB23-010D | Jan 24, 2024 | ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:INFOTAINMENT, EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY… | 10249897 |
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Build Your QX80 Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Infiniti QX80 Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
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