2027 Cadillac OPTIQ Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2027 Cadillac OPTIQ, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
1
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
4
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 1 recall campaign for the 2027 OPTIQ and 4 owner complaints; the most-reported component in owner complaints is vehicle speed control, with 2 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 4). Linked components open a page comparing models for that problem.
- VEHICLE SPEED CONTROL2
- FUEL/PROPULSION SYSTEM2
- UNKNOWN OR OTHER1
2027 OPTIQ Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS · 26V612000
General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Remedy: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 21, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
2027 OPTIQ Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| Cabin & Driving 2026.3 | Oct 26, 2026 | UNKNOWN OR OTHER | • Fixes to help ensure start reliability and prevent battery drain • Improved charging performance and messages • Enhanced charge-port power-door operation • Improved ca… | 11038915 |
| PIT6368F | Oct 24, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part. | 11038744 |
| Gateway 2026.3 | Oct 8, 2026 | UNKNOWN OR OTHER | This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future… | 11038821 |
| PIC6666 | Oct 7, 2026 | UNKNOWN OR OTHER | This PI states an issue may exist with the liftgate spoiler contacting the body creating a noise. | 11038462 |
| 663.10/663.30 | Oct 5, 2026 | UNKNOWN OR OTHER | • Digital key will be available in the myCadillac mobile app a few minutes after the update completes. You can use your smartphone or smartwatch to lock, unlock, and drive you… | 11038834 |
| Telematics 2026.3 | Oct 3, 2026 | UNKNOWN OR OTHER | • Improved reliability of connected services, including OnStar, Wi-Fi hotspot, and navigation • Enhanced emergency calling performance • Improvements to maintain access to… | 11038823 |
| PIT6457C | Sep 28, 2026 | UNKNOWN OR OTHER | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to… | 11038136 |
| PIC6540K | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealers a procedure to reset the radio. | 11038132 |
| PIT6368E | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. | 11037797 |
| PIT5698F | Sep 26, 2026 | UNKNOWN OR OTHER | This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. | 11037555 |
| PIC6665 | Sep 25, 2026 | UNKNOWN OR OTHER | This PI communicates a condition may exist where the paint is peeling near the headlamp on the front fascia. | 11037554 |
| PIC6645A | Sep 15, 2026 | UNKNOWN OR OTHER | This Preliminary Information provides a repair direction for an inoperative amplifier module due to water intrusion. | 11037447 |
| PIT6426C | Sep 15, 2026 | UNKNOWN OR OTHER | If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. | 11037446 |
| PIP4902W | Sep 4, 2026 | UNKNOWN OR OTHER | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | 11037253 |
| PIT6541 | Aug 27, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication | 11036690 |
| PIC6661 | Aug 20, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to the technician a diagnostic tip when they encounter a condition that involves the tail lights staying on after the vehicle has been… | 11036393 |
| PIT6534 | Aug 18, 2026 | UNKNOWN OR OTHER | Onstar connectivity features may be inoperative. Dealer is instructed how to reset the onstar module. Engineering is investigating a solution. | 11036395 |
| PIC6656A | Aug 18, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to the technician the direction needed when encounter a noise complaint for the rear disc brakes. | 11036394 |
| 662.10 | Aug 13, 2026 | UNKNOWN OR OTHER | • Minor infotainment system improvements | 11036485 |
| PIC6658 | Aug 4, 2026 | UNKNOWN OR OTHER | This preliminary information informs customers and technicians of the short term work around to restore the proper Themes operation. No parts should be replaced at this time. | 11036197 |
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Build Your OPTIQ Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Cadillac OPTIQ Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
Other OPTIQ Model Years
All Cadillac OPTIQ model yearsStill Going Back to the Shop?
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