2025 Cadillac OPTIQ Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2025 Cadillac OPTIQ, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
3
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
13
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 3 recall campaigns for the 2025 OPTIQ and 13 owner complaints; the most-reported component in owner complaints is unknown or other, with 3 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER3
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
- SERVICE BRAKES2
- STRUCTURE:BODY1
- BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1
- VISIBILITY/WIPER1
2025 OPTIQ Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS · 26V612000
General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Remedy: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 21, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · 26V114000
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.â€
Remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
TIRES:TREAD/BELT · 25V704000
General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Remedy: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
2025 OPTIQ Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| Cabin & Driving 2026.3 | Oct 26, 2026 | UNKNOWN OR OTHER | • Fixes to help ensure start reliability and prevent battery drain • Improved charging performance and messages • Enhanced charge-port power-door operation • Improved ca… | 11038913 |
| PIT6368F | Oct 24, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part. | 11038744 |
| Gateway 2026.3 | Oct 8, 2026 | UNKNOWN OR OTHER | This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future… | 11038821 |
| PIC6666 | Oct 7, 2026 | UNKNOWN OR OTHER | This PI states an issue may exist with the liftgate spoiler contacting the body creating a noise. | 11038462 |
| PIT6457C | Sep 28, 2026 | UNKNOWN OR OTHER | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to… | 11038136 |
| PIC6540K | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealers a procedure to reset the radio. | 11038132 |
| PIT6368E | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. | 11037797 |
| PIT5698F | Sep 26, 2026 | UNKNOWN OR OTHER | This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. | 11037555 |
| PIC6645A | Sep 15, 2026 | UNKNOWN OR OTHER | This Preliminary Information provides a repair direction for an inoperative amplifier module due to water intrusion. | 11037447 |
| PIT6426C | Sep 15, 2026 | UNKNOWN OR OTHER | If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. | 11037446 |
| PIC6629F | Sep 10, 2026 | UNKNOWN OR OTHER | This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display | 11037320 |
| PIP4902W | Sep 4, 2026 | UNKNOWN OR OTHER | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | 11037253 |
| PIC6583J | Sep 2, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates how to move U018B from Current to History. | 11036718 |
| PIT6541 | Aug 27, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication | 11036690 |
| 662.20 | Aug 24, 2026 | UNKNOWN OR OTHER | • Additional protection for battery health and to help prevent battery drain • Improved charging messaging in the driver display • Improved vehicle diagnostics • Improve… | 11036481 |
| PIC6661 | Aug 20, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to the technician a diagnostic tip when they encounter a condition that involves the tail lights staying on after the vehicle has been… | 11036393 |
| PIC6551C | Aug 20, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | 11036392 |
| N252502890-01 | Aug 20, 2026 | POWER TRAIN | Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in I… | 11036307 |
| PIC6656A | Aug 18, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to the technician the direction needed when encounter a noise complaint for the rear disc brakes. | 11036394 |
| PIT6368D | Aug 5, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. | 11036195 |
Get recall alerts for this vehicle
Privacy: we store your email address and the vehicle you enter. We use them only to send recall alerts for that vehicle, starting after you confirm by email. Every alert has an unsubscribe link, and one click stops them.
Build Your OPTIQ Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Cadillac OPTIQ Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
Other OPTIQ Model Years
All Cadillac OPTIQ model yearsStill Going Back to the Shop?
Get an individual review of your 2025 Cadillac OPTIQ's repair history. Recall totals do not determine eligibility or guarantee an outcome.
You don’t pay unless we win.
Representation terms, including how costs are handled, are explained in your written agreement.
Review My Vehicle