2025 Cadillac Escalade Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2025 Cadillac Escalade, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
1
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
35
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 1 recall campaign for the 2025 Escalade and 35 owner complaints; the most-reported component in owner complaints is engine, with 20 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- ENGINE20
- UNKNOWN OR OTHER4
- SERVICE BRAKES2
- SUSPENSION2
- EXTERIOR LIGHTING2
- VEHICLE SPEED CONTROL2
2025 Escalade Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
WHEELS:HUB · 26V304000
General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalade ESV, Chevrolet Suburban 1500, Tahoe, GMC Yukon, and Yukon XL vehicles with 24-inch wheels. Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time.
Remedy: Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 14, 2026.
2025 Escalade Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| PIT6471A | Oct 29, 2026 | UNKNOWN OR OTHER | This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided. When a fix is available, this PI will be updated… | 11039139 |
| PIP6140A | Oct 28, 2026 | UNKNOWN OR OTHER | Vehicles may display a MIL or “Service High Voltage†message, with DTC P061B stored as current or history. The condition may be caused by a software anomaly and may clear af… | 11039130 |
| N262565450 | Oct 26, 2026 | ELECTRICAL SYSTEM | Customer Satisfaction Program. Certain vehicles listed above may have a condition in which remanufactured high voltage battery packs were built using modules that were ineligibl… | 11038684 |
| PIT6368F | Oct 24, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part. | 11038744 |
| PIP6140 | Oct 24, 2026 | UNKNOWN OR OTHER | Vehicles may display a MIL or “Service High Voltage†message, with DTC P061B stored as current or history. The condition may be caused by a software anomaly and may clear af… | 11038743 |
| PIT6558 | Oct 19, 2026 | UNKNOWN OR OTHER | Squeaking or creaking noise from the rear upper front control arm bushing, over bumps or when turning. | 11038591 |
| Driving 2026.3 | Oct 15, 2026 | UNKNOWN OR OTHER | • Improved suspension performance for better ride comfort on uneven roads | 11038839 |
| Gateway 2026.3 | Oct 8, 2026 | UNKNOWN OR OTHER | This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future… | 11038821 |
| PIT6110L | Oct 7, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating. | 11038460 |
| PIT6477D | Oct 5, 2026 | UNKNOWN OR OTHER | This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the softwar… | 11038139 |
| PIT6457C | Sep 28, 2026 | UNKNOWN OR OTHER | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to… | 11038136 |
| PIC6540K | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealers a procedure to reset the radio. | 11038132 |
| PIT6368E | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. | 11037797 |
| PIT5698F | Sep 26, 2026 | UNKNOWN OR OTHER | This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. | 11037555 |
| PIT6549 | Sep 21, 2026 | UNKNOWN OR OTHER | This preliminary information communicates an issue with a service column lock message and DTC U3000. Engineering is working on the issue and in the meantime dealerships are to r… | 11037551 |
| PIT6550 | Sep 18, 2026 | UNKNOWN OR OTHER | The Rear Camera Mirror display may appear angled downward. Investigation found that an aftermarket or dealer-installed rear license plate frame can contact the license plate lam… | 11037459 |
| PIT6426C | Sep 15, 2026 | UNKNOWN OR OTHER | If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. | 11037446 |
| 663.40 | Sep 14, 2026 | UNKNOWN OR OTHER | • Improved reliability for propulsion and acceleration | 11037765 |
| 663.30 | Sep 11, 2026 | UNKNOWN OR OTHER | • Fixes to help ensure start reliability and prevent battery drain • Improved charging performance and messages | 11037766 |
| PIC6629F | Sep 10, 2026 | UNKNOWN OR OTHER | This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display | 11037320 |
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Build Your Escalade Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Cadillac Escalade Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
Other Escalade Model Years
All Cadillac Escalade model yearsStill Going Back to the Shop?
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