2024 Cadillac Escalade Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2024 Cadillac Escalade, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
2
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
75
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 2 recall campaigns for the 2024 Escalade and 75 owner complaints; the most-reported component in owner complaints is engine, with 51 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- ENGINE51
- ENGINE AND ENGINE COOLING8
- FUEL/PROPULSION SYSTEM8
- SERVICE BRAKES6
- UNKNOWN OR OTHER6
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING3
2024 Escalade Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL · 25V274000
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE | SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP · 24V674000
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
2024 Escalade Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| PIT6110L | Oct 7, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating. | 11038460 |
| PIT6477D | Oct 5, 2026 | UNKNOWN OR OTHER | This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the softwar… | 11038139 |
| PIT6457C | Sep 28, 2026 | UNKNOWN OR OTHER | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to… | 11038136 |
| PIC6540K | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealers a procedure to reset the radio. | 11038132 |
| PIT6368E | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. | 11037797 |
| PIT5698F | Sep 26, 2026 | UNKNOWN OR OTHER | This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. | 11037555 |
| PIT5801F | Sep 10, 2026 | UNKNOWN OR OTHER | This preliminary information communicates diagnostic tips for air leveling suspension system. | 11037260 |
| PIP4902W | Sep 4, 2026 | UNKNOWN OR OTHER | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | 11037253 |
| PIT6529B | Aug 27, 2026 | UNKNOWN OR OTHER | This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern. | 11036704 |
| PIT6541 | Aug 27, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication | 11036690 |
| PIT6516C | Aug 27, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates ordering process for the night vision camera that are on restriction for all listed vehicles for Technical Assistance review. | 11036689 |
| PIT5869B | Aug 26, 2026 | UNKNOWN OR OTHER | This PI provides a diagnostic tip when fuse F4DR is opening and dealerships are to inspect the wiring at the center console lid. | 11036702 |
| PIC6551C | Aug 20, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | 11036392 |
| PIT6368D | Aug 5, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. | 11036195 |
| PIT6110K | Jul 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating. | 11035693 |
| PIT6446A | Jul 24, 2026 | UNKNOWN OR OTHER | This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used. | 11035351 |
| PIT5099J | Jul 21, 2026 | UNKNOWN OR OTHER | PI to help diagnose A/C concern | 11035340 |
| PIT5509N | Jul 21, 2026 | UNKNOWN OR OTHER | This PI provides diagnostic tips for diagnosing electric trailer brakes issues. | 11035308 |
| 662.10 | Jul 16, 2026 | UNKNOWN OR OTHER | • Improves transmission diagnostic software. • Reduces unnecessary check engine light activations. | 11035291 |
| PIT6529A | Jul 13, 2026 | UNKNOWN OR OTHER | This PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern. | 11035125 |
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Build Your Escalade Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Cadillac Escalade Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
Other Escalade Model Years
All Cadillac Escalade model yearsStill Going Back to the Shop?
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