2023 Volvo XC60 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Volvo XC60, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
5
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
54
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 5 recall campaigns for the 2023 XC60 and 54 owner complaints; the most-reported component in owner complaints is electrical system, with 21 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER11
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING7
- FUEL/PROPULSION SYSTEM6
- VISIBILITY/WIPER5
- LANE DEPARTURE: WARNING3
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA3
2023 XC60 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
BACK OVER PREVENTION:SOFTWARE · 25V908000
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
BACK OVER PREVENTION:SOFTWARE · 25V282000
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
ELECTRICAL SYSTEM · 23V188000
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
SERVICE BRAKES, HYDRAULIC · 23V012000
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) · 22V793000
Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Remedy: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
2023 XC60 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| 36559.2.0 | May 29, 2024 | UNKNOWN OR OTHER | This is a Technical Journal: Do Not Connect Third-Party Devices to the DLC/OBD2. Disconnect third party devices. | 11000716 |
| 36551.6.1 | May 21, 2024 | ENGINE | This is a Technical Journal: Chirping noise from engine during engine shutoff. Replace both front camshaft seals | 11000231 |
| 36899.1.0 | May 2, 2024 | ELECTRICAL SYSTEM | This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software. | 10254406 |
| 36920.1.0 | May 2, 2024 | ENGINE AND ENGINE COOLING | This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter. | 10254405 |
| 36926.1.0 | May 2, 2024 | UNKNOWN OR OTHER | This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download. | 10254404 |
| 36202.2.1 | May 2, 2024 | UNKNOWN OR OTHER | This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads | 10254399 |
| 36447.4.0 | Apr 23, 2024 | ELECTRICAL SYSTEM | This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543. | 10254398 |
| 36743.3.0 | Apr 18, 2024 | ELECTRICAL SYSTEM | This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit. | 10253790 |
| 36905.1.0 | Apr 17, 2024 | ELECTRICAL SYSTEM | This is a Technical Journal: DIM Message and DTC IEM P0A4000. Erase DTC. -Let the vehicle go to "Abandoned mode" - this can take up to 20 minutes. -Perform a new VIDA readout | 10253775 |
| 36894.1.0 | Apr 16, 2024 | POWER TRAIN | This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit. | 10253774 |
| 31698.3.3 | Apr 16, 2024 | EQUIPMENT | This is a Technical Journal. If you experience difficulty programming remote keys on Hybrid vehicles, please follow the advise in Technical Journal under service. | 10253771 |
| 36841.1.1 | Apr 16, 2024 | POWER TRAIN | This is a Technical Journal: Noise Reducing Encapsulation Cover For XC60 Long Range PHEV ERAD. An ERAD Encapsulation Cover is now available to decrease the sound level by up to… | 10253769 |
| 36845.1.4 | Mar 14, 2024 | ELECTRICAL SYSTEM | This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. | 10252722 |
| 36691.5.0 | Mar 14, 2024 | EQUIPMENT | This is a Technical Journal: iCUP, “Searching for GPS†message in DIM / CSD. Restart IHU via home button. | 10251893 |
| 36555.7.0 | Mar 14, 2024 | EQUIPMENT | This is a Technical Journal: CSD Stuck in Recovery Mode, iCUP. In most cases this Recovery mode can be resolved by perfoming a IHU reload. | 10251892 |
| 36187.3.3 | Mar 14, 2024 | ELECTRICAL SYSTEM | This is a Technical Journal: Internet Connectivity symbols in CCD | 10251891 |
| 36845.1.3 | Feb 29, 2024 | ELECTRICAL SYSTEM | This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. | 10252682 |
| 35976.4.0 | Feb 29, 2024 | ELECTRICAL SYSTEM | This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set. Do not replace the MVBM. Delete the DTC´s and perform a SW update. A new SW f… | 10252681 |
| 36796.2.0 | Feb 21, 2024 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM:SOFTWARE | This is a Technical Journal: Oxygen Sensor DTCs. Perform a Total Upgrade of the vehicle software. | 10253000 |
| 36845.1.2 | Feb 21, 2024 | ELECTRICAL SYSTEM | This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA. | 10251606 |
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