2025 Volvo EX90 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2025 Volvo EX90, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
3
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
74
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 3 recall campaigns for the 2025 EX90 and 74 owner complaints; the most-reported component in owner complaints is electrical system, with 38 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER17
- FUEL/PROPULSION SYSTEM14
- POWER TRAIN10
- VEHICLE SPEED CONTROL9
- SERVICE BRAKES8
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL5
- LANE DEPARTURE: WARNING4
2025 EX90 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT · 25V654000
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
Remedy: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.
ELECTRICAL SYSTEM:SOFTWARE | EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES · 25V071000
Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Remedy: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
SEATS:CRITICAL FASTENERS · 24V869000
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly.
Remedy: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.
2025 EX90 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| 37874.1.0 | Oct 13, 2026 | UNKNOWN OR OTHER | This is a TJ Text plus 2 PD's - If a new NFC card, ordered from spare parts stock, cannot be programmed to the car, Follow the 5 steps in the TJ to verify if the NFC card is pre… | 11039030 |
| S10386 | Oct 13, 2026 | FUEL/PROPULSION SYSTEM | Volvo Cars has identified potential noise from the EX90 accelerator pedal and taken the decision that all cars, concerned by this QB, shall be modified at first workshop visit. | 11039029 |
| 37342.2.6 | Oct 13, 2026 | UNKNOWN OR OTHER | This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does… | 11039027 |
| 36961.3.0 | Oct 13, 2026 | ELECTRICAL SYSTEM | This is a Technical Journal text only no attachments : Improved 12V battery test in VIDA. The 12V battery test in VIDA has been improved. The improved test lets you check batter… | 11039025 |
| S10393 | Sep 24, 2026 | UNKNOWN OR OTHER, ELECTRICAL SYSTEM | Volvo Cars has decided that all cars, concerned by this QB, shall be upgraded in accordance with this QB, at first workshop visit. To get the car OTA-compatible again, a special… | 11037973 |
| 37924.1.0 | Sep 19, 2026 | UNKNOWN OR OTHER | This is a TJ - txt only no attachments If the ADAS warning light is illuminated on DIMD together with DTC HPA-U14D555 during PDS, follow the 7 steps under "Service" | 11037970 |
| 37908.1.0 | Sep 14, 2026 | UNKNOWN OR OTHER | This is a TJ - The charging menu may be displayed in the CSD while driving, Text plus 1 attachment TJ_37908_1.jpg. A software solution is introduced with version 3.0.33 in VIDA | 11037963 |
| 37922.1.1 | Sep 9, 2026 | UNKNOWN OR OTHER | This is a TJ - Text only no attachments If the customer experiences a "Battery System Fault" warning message and the vehicle will not start, follow the advice under service. Imp… | 11037957 |
| 37909.1.1 | Aug 13, 2026 | UNKNOWN OR OTHER | This is a TJ - text only - no attachments - If internet connectivity is lost directly after updating to latest software, on vehicles equipped with TCAM3 (VDN: 1504, TCA solution… | 11037305 |
| 37893.2.0 | Jul 28, 2026 | UNKNOWN OR OTHER | This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur… | 11036252 |
| 37231.1.1 | Jul 28, 2026 | UNKNOWN OR OTHER | This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur a… | 11036251 |
| S10386 | Jul 22, 2026 | FUEL/PROPULSION SYSTEM | Volvo Cars has identified potential noise from the EX90 accelerator pedal and taken the decision that all cars, concerned by this QB, shall be modified at first workshop visit. | 11038436 |
| 37172.2.0 | Jul 14, 2026 | UNKNOWN OR OTHER | This is a TJ, text only no attachments - If a customer experiences the Plug and Charge feature not working, follow the advice under "Service". Plug and Charge is the function th… | 11036244 |
| 37625.3.0 | Jul 11, 2026 | FORWARD COLLISION AVOIDANCE: WARNINGS | This is a Tech Journal text plus 1 PDF - If FLL needs to be exchanged according to fault tracing, follow the VIDA instruction if a spare part exists; otherwise, follow the advic… | 11036243 |
| 37342.2.3 | Jul 11, 2026 | UNKNOWN OR OTHER | This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does… | 11036240 |
| 37629.6.1 | Jun 24, 2026 | UNKNOWN OR OTHER | This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service" st… | 11034996 |
| 37571.6.0 | Jun 10, 2026 | EXTERIOR LIGHTING | This is a TJ Text only no attachments - This TJ is a complement to the fault tracing in VIDA. If customer complains of intermittent DIM message in combination with DTC HCML/R -… | 11034991 |
| 37478.1.2 | May 7, 2026 | ELECTRICAL SYSTEM | This is a TJ - Text plus 1 PDF - If a customer experiences an Electric System Limited message along with reduced performance, and there are temperature-related DTCs in the HLCM,… | 11033737 |
| 37355.2.0 | May 7, 2026 | UNKNOWN OR OTHER | This is a Technical Journal: Difficulty Closing and Opening the Glovebox. A replacement of the glovebox motor is recommended as a fix. | 11033735 |
| 36496.10.0 | May 7, 2026 | POWER TRAIN | This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers. | 11033734 |
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Build Your EX90 Repair File
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