2023 Toyota Highlander Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Toyota Highlander, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
9
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
199
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 9 recall campaigns for the 2023 Highlander and 199 owner complaints; the most-reported component in owner complaints is unknown or other, with 40 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER40
- ENGINE28
- SEATS22
- POWER TRAIN20
- STRUCTURE18
- FUEL/PROPULSION SYSTEM16
- STRUCTURE:BODY14
2023 Highlander Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
SEATS:MID/REAR ASSEMBLY:RECLINER · 26V128000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
BACK OVER PREVENTION:DISPLAY FUNCTION · 25V744000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 25V595000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
STEERING:COLUMN | AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE · 25V040000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
EQUIPMENT:OTHER:LABELS · 24V548000
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
TIRES · 24V452000
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
TIRES · 24V419000
Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.
STRUCTURE:BODY:BUMPERS · 23V720000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | STEERING:COLUMN · 23V480000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
2023 Highlander Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| T-SB-0110-20 Rev2 | Aug 20, 2026 | ENGINE | OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26. | 11037202 |
| T-SB-0040-24 Rev1 | Jun 25, 2026 | STRUCTURE:BODY | Some 2020 – 2026 model year Highlander and Highlander Hybrid vehicles may exhibit a water leak from the roof rack attachment clips. This may be caused by the sealant in the ro… | 11034823 |
| 22TE09 | May 14, 2026 | ELECTRICAL SYSTEM | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first),… | 11033412 |
| T-SB-0021-26 | Mar 18, 2026 | ELECTRICAL SYSTEM | Some 2020 – 2024 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the air conditioner does not cool due to a leak and/or corrosion in the… | 11031158 |
| T-SB-0104-21 Rev2 | Feb 27, 2026 | ENGINE | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. | 11029896 |
| T-SB-0055-24 Rev2 | Jan 7, 2026 | UNKNOWN OR OTHER | Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedi… | 11028712 |
| 22TE09 | Jan 6, 2026 | ELECTRICAL SYSTEM | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first),… | 11028711 |
| T-SB-0086-25 | Nov 18, 2025 | STRUCTURE:BODY | Some 2020 – 2023 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the Power Back Door (PBD) will not open or close and/or stops moving whi… | 11026318 |
| T-SB-0083-25 | Nov 7, 2025 | ELECTRICAL SYSTEM | A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Hi… | 11026306 |
| 25TD01 | Sep 25, 2025 | ELECTRICAL SYSTEM | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially en… | 11024098 |
| 25TD01 | Sep 24, 2025 | ELECTRICAL SYSTEM | TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD), 2021- 2024 RAV4 PRIME, 2020-2024 HIGHLANDER HV (AWD), 2021-2024 VENZA HV… | 11024097 |
| 25TD01 | Sep 24, 2025 | ELECTRICAL SYSTEM | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially en… | 11024096 |
| 25TD01 | Sep 18, 2025 | ELECTRICAL SYSTEM | TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD) 2021- 2024 RAV4 PRIME 2020-2024 HIGHLANDER HV (AWD) 2021-2024 VENZA HV 20… | 11024090 |
| 25TD01 | Sep 18, 2025 | ELECTRICAL SYSTEM | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially en… | 11024089 |
| 22TE09 | Sep 17, 2025 | ELECTRICAL SYSTEM | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first),… | 11024080 |
| T-SB-0015-24 Rev2 | Sep 9, 2025 | ELECTRICAL SYSTEM | A new head unit software update is available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Mult… | 11024075 |
| T-SB-0058-23 Rev1 | Jun 13, 2025 | ELECTRICAL SYSTEM | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service… | 11020657 |
| T-TT-0779-25 | Apr 2, 2025 | ELECTRICAL SYSTEM | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o… | 11019331 |
| T-TT-0779-25 | Apr 2, 2025 | ELECTRICAL SYSTEM | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o… | 11018328 |
| T-SB-0013-24 Rev1 | Feb 10, 2025 | ELECTRICAL SYSTEM | The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys… | 11016781 |
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Build Your Highlander Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Toyota Highlander Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
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