2023 Tesla Model X Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Tesla Model X, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
17
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
195
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 17 recall campaigns for the 2023 Model X and 195 owner complaints; the most-reported component in owner complaints is unknown or other, with 91 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER91
- STEERING46
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL13
- SERVICE BRAKES10
- STRUCTURE:BODY10
- SEAT BELTS9
- AIR BAGS9
2023 Model X Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
BACK OVER PREVENTION:SOFTWARE · 26V283000
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
AIR BAGS | ELECTRICAL SYSTEM:HORN · 25V172000
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
BACK OVER PREVENTION:SOFTWARE | ELECTRICAL SYSTEM · 25V002000
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION · 24V967000
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
ELECTRICAL SYSTEM:SOFTWARE | LATCHES/LOCKS/LINKAGES:HOOD:LATCH · 24V554000
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES · 24V376000
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 24V051000
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · 24V035000
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
ELECTRICAL SYSTEM:SOFTWARE | LATCHES/LOCKS/LINKAGES:DOORS:LATCH · 23V862000
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · 23V838000
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
2023 Model X Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| SB-26-18-001 | Feb 4, 2026 | UNKNOWN OR OTHER | On some Model S and Model X vehicles, the compression gap of the HVAC drain funnel seal is wider than intended, which may cause water ingress. Inspect the sponge area of the HVA… | 11029582 |
| SB-24-17-005 | Apr 3, 2025 | ELECTRICAL SYSTEM | On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions. | 11017591 |
| SB-24-21-002 | Mar 21, 2025 | ELECTRICAL SYSTEM | Some Model S and Model X vehicles with 1st Generation Global Navigation Satellite System (GNSS) antennas might suffer from lower-than-expected navigation signal strength under c… | 11016319 |
| SB-24-17-005 | Jan 16, 2025 | ELECTRICAL SYSTEM | On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions. | 11013482 |
| SB-24-21-002 | Dec 11, 2024 | ELECTRICAL SYSTEM | Some Model S and Model X vehicles with 1st Generation Global Navigation Satellite System (GNSS) antennas might suffer from lower-than-expected navigation signal strength under c… | 11012221 |
| fsd-12-5-4-1_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008831 |
| fsd-12-5-4_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008830 |
| fsd-12-5-3_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008829 |
| 2024.38_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008827 |
| 2024.26.9_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008824 |
| fsd-12-5-4-1_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008807 |
| fsd-12-5-4_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008806 |
| fsd-12-5-3_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008805 |
| 2024.38_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008803 |
| 2024.26.9_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008800 |
| fsd-12-5-4-1_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008783 |
| fsd-12-5-4_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008782 |
| fsd-12-5-3_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008781 |
| 2024.38_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008779 |
| 2024.26.9_s3xy.pdf | Sep 30, 2024 | UNKNOWN OR OTHER | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for… | 11008776 |
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- Whether the same symptom returned after the repair
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