2024 Ram ProMaster Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2024 Ram ProMaster, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
6
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
13
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 6 recall campaigns for the 2024 ProMaster and 13 owner complaints; the most-reported component in owner complaints is electrical system, with 3 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER2
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
- ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN1
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
- VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
2024 ProMaster Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
STEERING:ELECTRIC POWER ASSIST SYSTEM · 26V621000
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Remedy: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: · 25V876000
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · 25V720000
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE · 25V665000
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Remedy: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · 25V330000
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
STRUCTURE:BODY:DOOR | SEATS:MID/REAR ASSEMBLY | EQUIPMENT:OTHER:LABELS · 24V416000
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
2024 ProMaster Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| 9100937 | Oct 15, 2026 | UNKNOWN OR OTHER | INTELLIGENT POWER - PWR DISTRI A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Battery disconnection is required to r… | 11038657 |
| 9100948 | Oct 15, 2026 | STRUCTURE:BODY | QUAD HALOGEN HEADLAMP ASSY For inoperative park/turn signal bulbs on VF halogen headlamps, if the bulb is burned out or inoperative, replace the bulb with a TOSHIBA (W28/8W / 74… | 11038656 |
| 114732 | Sep 29, 2026 | STEERING, ELECTRICAL SYSTEM | WIRING - BODY LEFT and WIRING - CHASSIS | 11038323 |
| 114731 | Sep 29, 2026 | ELECTRICAL SYSTEM, STEERING | WIRING - BODY LEFT and WIRING - CHASSIS | 11038322 |
| 114728 | Sep 29, 2026 | ELECTRICAL SYSTEM, STEERING | WIRING - JUMPER | 11038321 |
| 114727 | Sep 29, 2026 | STEERING, ELECTRICAL SYSTEM | WIRING - JUMPER | 11038320 |
| S268A000014 | Jun 17, 2026 | ELECTRICAL SYSTEM | Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode | 11034346 |
| S1623000028 Rev. K | Jun 12, 2026 | STRUCTURE:BODY, ELECTRICAL SYSTEM | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | 11033975 |
| S1623000028 REV.J | Jun 5, 2026 | STRUCTURE:BODY | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | 11033897 |
| S2408000018 REV.B | May 29, 2026 | ELECTRICAL SYSTEM | New Key Will Not Program, 0x22 Scan Tool Error | 11033310 |
| S1623000028 REV.I | May 29, 2026 | STRUCTURE:BODY, ELECTRICAL SYSTEM | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | 11033308 |
| 111834 | May 13, 2026 | ELECTRICAL SYSTEM | SENSOR – KNOCK | 11032865 |
| 111833 | May 13, 2026 | ELECTRICAL SYSTEM | SENSOR – KNOCK | 11032864 |
| 08-207-26 | May 6, 2026 | ELECTRICAL SYSTEM | Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This… | 11032822 |
| 08-207-26 | May 6, 2026 | ELECTRICAL SYSTEM | Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This… | 11032645 |
| 23-015-26 | May 5, 2026 | STRUCTURE:BODY | Missing Roof Rack Bracket Customers may comment on the following: â— Right front rack bracket is missing. This bulletin involves installing the right front roof rack bracket. | 11032832 |
| 08-201-26 | May 5, 2026 | ELECTRICAL SYSTEM | Flash: Electronic Vehicle Control Unit (EVCU) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the… | 11032829 |
| 23-015-26 | May 5, 2026 | STRUCTURE:BODY | Missing Roof Rack Bracket Customers may comment on the following: â— Right front rack bracket is missing. This bulletin involves installing the right front roof rack bracket. | 11032655 |
| 08-201-26 | May 5, 2026 | ELECTRICAL SYSTEM | Flash: Electronic Vehicle Control Unit (EVCU) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the… | 11032652 |
| 08-168-26 | Apr 21, 2026 | ELECTRICAL SYSTEM | Flash: Battery Pack Control Module (BPCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician must find… | 11031663 |
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Build Your ProMaster Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Ram ProMaster Qualify?
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