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2023 Ram 3500 Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2023 Ram 3500, and what to keep if your vehicle keeps going back to the shop.

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Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

5

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

17

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 5 recall campaigns for the 2023 3500 and 17 owner complaints; the most-reported component in owner complaints is exterior lighting, with 3 reports.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. EXTERIOR LIGHTING3
  2. ENGINE3
  3. ELECTRICAL SYSTEM3
  4. SEAT BELTS2
  5. FUEL SYSTEM, GASOLINE1
  6. EQUIPMENT1
  7. LATCHES/LOCKS/LINKAGES:TAILGATE:LOCK1
  8. WHEELS1

2023 3500 Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

POWER TRAIN:MANUAL TRANSMISSION | POWER TRAIN:AUTOMATIC TRANSMISSION · 24V413000

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | STEERING:COLUMN · 24V199000

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

STEERING:STEERING CONTROL MODULE | EXTERIOR LIGHTING · 23V799000

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

BACK OVER PREVENTION:DISPLAY FUNCTION · 23V654000

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS · 23V060000

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Check Your VIN at NHTSA

2023 3500 Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
9100901Sep 8, 2026STRUCTURE:BODY, ELECTRICAL SYSTEMPassive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.11037344
114254Aug 26, 2026ENGINERADIATOR - ENGINE COOLING11036754
114255Aug 26, 2026ENGINERADIATOR - ENGINE COOLING11036753
113855Aug 18, 2026ELECTRICAL SYSTEM, STRUCTURE:BODYSWITCH AND BEZEL - FRONT DOOR11036364
113854Aug 18, 2026ELECTRICAL SYSTEM, STRUCTURE:BODYSWITCH AND BEZEL - FRONT DOOR11036363
113744Jul 29, 2026ENGINE, ELECTRICAL SYSTEMSENSOR - TURBOCHARGER SPEED11035981
113742Jul 29, 2026ELECTRICAL SYSTEM, ENGINESENSOR - TURBOCHARGER SPEED11035980
08-272-26 REV. AJul 17, 2026ELECTRICAL SYSTEMAir Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set on…11035162
08-272-26Jul 11, 2026ELECTRICAL SYSTEMAir Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set on…11035047
113293Jul 8, 2026ENGINEINJECTOR - FUEL11035080
113292Jul 8, 2026ENGINEINJECTOR - FUEL11035073
113276Jul 6, 2026UNKNOWN OR OTHERCORE – HEATER11035075
113277Jul 6, 2026UNKNOWN OR OTHERCORE – HEATER11035074
9100803 Rev 3Jul 6, 2026STRUCTURE:BODY, ELECTRICAL SYSTEMFront Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior…11035065
S2508000025 REV. BJul 6, 2026ELECTRICAL SYSTEMInstrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)11034926
9100803 Rev 1Jun 29, 2026STRUCTURE:BODY1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Conde…11034916
113069Jun 29, 2026ELECTRICAL SYSTEM, STRUCTURE:BODYSWITCH – HEADLAMP11034910
113070Jun 29, 2026ELECTRICAL SYSTEM, STRUCTURE:BODYSWITCH – HEADLAMP11034909
S2508000025 REV.AJun 26, 2026ELECTRICAL SYSTEMInstrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)11034390
S2208000045 REV.DJun 26, 2026STRUCTURE:BODYBackup Camera Poor Image Quality Inspection11034385
All 2023 3500 records at NHTSA

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Build Your 3500 Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Ram 3500 Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

Maryland Lemon Law guide D.C. Lemon Law guide Do I Qualify?

Other 3500 Model Years

2026 35002025 35002024 35002022 3500
All Ram 3500 model years

Still Going Back to the Shop?

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