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2025 Mercedes-Benz GLC Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2025 Mercedes-Benz GLC, and what to keep if your vehicle keeps going back to the shop.

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Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

3

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

49

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 3 recall campaigns for the 2025 GLC and 49 owner complaints; the most-reported component in owner complaints is electrical system, with 28 reports.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. ELECTRICAL SYSTEM28
  2. ENGINE8
  3. FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING7
  4. UNKNOWN OR OTHER6
  5. SERVICE BRAKES4
  6. VEHICLE SPEED CONTROL4
  7. FORWARD COLLISION AVOIDANCE: WARNINGS3
  8. SEATS2

2025 GLC Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 26V281000

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.

Remedy: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.

STEERING:CRITICAL FASTENERS · 25V533000

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

Remedy: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

STRUCTURE:BODY:ROOF AND PILLARS · 25V379000

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

Remedy: Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Check Your VIN at NHTSA

2025 GLC Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
LI54.21-P-079510Oct 30, 2026ELECTRICAL SYSTEM, POWER TRAINComplaint Diverse functional limitations in the vehicle in combination with various warning and fault messages in the instrument cluster display. Cause Communication timeouts me…11038925
OTA- SW. Upd. MBUX3.5Oct 30, 2026ELECTRICAL SYSTEMIssue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, is launching an OTA update to the subject vehicles to provide an enhanced user experience. This OTA update in…11038811
LI32.25-P-079707Oct 27, 2026SUSPENSIONComplaint Wheezing noises/squeaking noises from the front shock absorbers when passing over surface undulations and rough road. Noise MUST match those heard in the attached vide…11039086
LI80.61-P-081027Oct 14, 2026ELECTRICAL SYSTEMComplaint Customer would like to activate "Digital Key". Cause "Digital Extra" was not available during launch period of vehicle. Remedy Follow SI80.61‑P‑0005A. When going i…11039107
OTA- Comm. Mod. SW Upd.Oct 9, 2026ELECTRICAL SYSTEMIssue A software update will be performed that provides enhancements to the robustness and system stability of the communication module. The update is free of charge and runs in…11038909
LI47.70-P-079912Sep 29, 2026ELECTRICAL SYSTEMComplaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The following fault codes related to st…11038189
LI46.10-P-080896Sep 26, 2026STEERINGComplaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the slee…11038188
OTA-Comm. Mod. SW. UpdateSep 25, 2026ELECTRICAL SYSTEMA software update will be performed that provides enhancements to the robustness and system stability of the communication module. The update is free of charge and runs in the b…11038222
LI83.90-P-080935Sep 25, 2026VISIBILITY/WIPERComplaint CEL illuminates and/or AC does not blow cold. Cause Potentially relevance to hardware and/or software Remedy Scenario 1: 1. If the AC does not blow cold air, replace c…11037484
LI42.10-P-078779Sep 22, 2026SERVICE BRAKESComplaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticea…11038186
LI54.30-P-080963Sep 17, 2026ELECTRICAL SYSTEMComplaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the IC Control Unit Log, please check the…11038175
LI82.60-P-080383Sep 15, 2026ELECTRICAL SYSTEMComplaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a…11038174
LI82.62-P-078631Sep 14, 2026STRUCTURE:BODYComplaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise c…11038217
LI35.31-P-080353Sep 14, 2026POWER TRAINComplaint Whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during cornering. (figure 1) On the above‑mentioned vehicles with a…11037834
LI54.71-P-079104Sep 11, 2026ELECTRICAL SYSTEMComplaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without…11037806
LI82.60-P-079747Sep 4, 2026ELECTRICAL SYSTEMComplaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the (A26/17 ‑ MBUX multimedia system + instrument cluster (head…11037489
LI83.55-P-080937Sep 1, 2026VISIBILITY/WIPERCause Internal failure of the scroll wheel within the AC compressor. Remedy Check the compressor's index and part number Figure 1 against Table 1. If listed please perform the f…11037243
LI46.35-P-067339Aug 28, 2026STEERINGComplaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from t…11037228
LI54.65-P-080529Aug 26, 2026BACK OVER PREVENTION: REARVIEW SYSTEM BRAKINGComplaint Frequent rear view camera flap actuations and/or noise associated. NOTE: Rear view camera functions are NOT affected and still perform in accordance with regulatory re…11036527
LI72.20-P-075746Aug 24, 2026STRUCTURE:BODY, ELECTRICAL SYSTEMComplaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket,…11036511
All 2025 GLC records at NHTSA

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  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Mercedes-Benz GLC Qualify?

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If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

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Other GLC Model Years

2026 GLC2024 GLC2023 GLC2022 GLC
All Mercedes-Benz GLC model years

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