2023 Mercedes-Benz EQS Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Mercedes-Benz EQS, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
8
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
67
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 8 recall campaigns for the 2023 EQS and 67 owner complaints; the most-reported component in owner complaints is forward collision avoidance: automatic emergency braking, with 29 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING29
- UNKNOWN OR OTHER18
- FORWARD COLLISION AVOIDANCE: WARNINGS8
- VEHICLE SPEED CONTROL5
- STRUCTURE:BODY4
- VISIBILITY/WIPER3
2023 EQS Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT · 25V366000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS · 25V255000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
AIR BAGS:CRITICAL FASTENERS · 24V960000
Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."
Remedy: Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE · 24V372000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS · 24V115000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Remedy: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY · 23V464000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.
Remedy: Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.
ELECTRICAL SYSTEM:PROPULSION SYSTEM · 23V405000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Remedy: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE · 23V309000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
2023 EQS Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| LI82.85-P-074735 | Oct 14, 2026 | ELECTRICAL SYSTEM | Complaint When switching the front passenger display on and off, sporadic images may be shown that are similar to stains on the display. This complaint need not be a permanent o… | 11039100 |
| OTA- Comm. Mod. SW Upd. | Oct 9, 2026 | ELECTRICAL SYSTEM | Issue A software update will be performed that provides enhancements to the robustness and system stability of the communication module. The update is free of charge and runs in… | 11038909 |
| LI46.10-P-080896 | Sep 26, 2026 | STEERING | Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the slee… | 11038188 |
| OTA-Comm. Mod. SW. Update | Sep 25, 2026 | ELECTRICAL SYSTEM | A software update will be performed that provides enhancements to the robustness and system stability of the communication module. The update is free of charge and runs in the b… | 11038222 |
| LI42.10-P-078779 | Sep 22, 2026 | SERVICE BRAKES | Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticea… | 11038186 |
| LI54.30-P-080963 | Sep 17, 2026 | ELECTRICAL SYSTEM | Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the IC Control Unit Log, please check the… | 11038175 |
| LI82.60-P-080383 | Sep 15, 2026 | ELECTRICAL SYSTEM | Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a… | 11038174 |
| LI82.62-P-078631 | Sep 14, 2026 | STRUCTURE:BODY | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise c… | 11038217 |
| LI54.71-P-079104 | Sep 11, 2026 | ELECTRICAL SYSTEM | Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without… | 11037806 |
| LI46.35-P-067339 | Aug 28, 2026 | STEERING | Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from t… | 11037228 |
| LI72.20-P-075746 | Aug 24, 2026 | STRUCTURE:BODY, ELECTRICAL SYSTEM | Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket,… | 11036511 |
| LI54.71-P-079104 | Aug 22, 2026 | ELECTRICAL SYSTEM | Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without… | 11036608 |
| LI82.85-P-079088 | Aug 14, 2026 | ELECTRICAL SYSTEM | Complaint The following most common complaints may be observed: • Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Audio cuts out • Device not recogn… | 11036237 |
| LI54.10-P-080880 | Aug 12, 2026 | ELECTRICAL SYSTEM | Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC limit is automatically set to 50% or to… | 11036192 |
| LI54.65-P-080132 | Aug 12, 2026 | ELECTRICAL SYSTEM | Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5… | 11036142 |
| LI54.10-P-080881 | Aug 11, 2026 | ELECTRICAL SYSTEM | Complaint AC and DC charging are not possible. The white LED on the charging inlet completely goes OFF after plugging in the charging cable. Related DTCs in quick test: There ar… | 11036138 |
| LI82.62-P-078631 | Aug 6, 2026 | STRUCTURE:BODY | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise c… | 11036101 |
| LI40.10-P-059248 | Jul 21, 2026 | WHEELS, STRUCTURE:BODY | Complaint Crackling and cracking noise from the outer wheel on the front axle when cornering Cause The noise is generated by a micromovement on the contact surface between the r… | 11035214 |
| CL -Plug & Charge Improv. | Jul 17, 2026 | ELECTRICAL SYSTEM | A software update is available to enable Plug & Charge at Tesla Superchargers. Schedule a workshop visit with your dealer to receive the update. | 11035341 |
| LI35.30-P-058566 | Jul 14, 2026 | POWER TRAIN | Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of tr… | 11035005 |
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Build Your EQS Repair File
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- Whether the same symptom returned after the repair
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- Purchase or lease contract and warranty documents
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