2024 Mercedes-Benz EQB Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2024 Mercedes-Benz EQB, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
2
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
14
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 2 recall campaigns for the 2024 EQB and 14 owner complaints; the most-reported component in owner complaints is electrical system, with 9 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 7). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER4
- SERVICE BRAKES1
- VEHICLE SPEED CONTROL1
- FUEL/PROPULSION SYSTEM1
- FORWARD COLLISION AVOIDANCE: WARNINGS1
2024 EQB Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · 26V073000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · 25V050000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
2024 EQB Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| LI46.10-P-080896 | Sep 26, 2026 | STEERING | Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the slee… | 11038188 |
| LI42.10-P-078779 | Sep 22, 2026 | SERVICE BRAKES | Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticea… | 11038186 |
| LI82.60-P-080383 | Sep 15, 2026 | ELECTRICAL SYSTEM | Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a… | 11038174 |
| LI82.62-P-078631 | Sep 14, 2026 | STRUCTURE:BODY | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise c… | 11038217 |
| LI46.35-P-067339 | Aug 28, 2026 | STEERING | Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from t… | 11037228 |
| LI72.20-P-075746 | Aug 24, 2026 | STRUCTURE:BODY, ELECTRICAL SYSTEM | Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket,… | 11036511 |
| LI54.10-P-080880 | Aug 12, 2026 | ELECTRICAL SYSTEM | Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC limit is automatically set to 50% or to… | 11036192 |
| LI54.65-P-080132 | Aug 12, 2026 | ELECTRICAL SYSTEM | Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5… | 11036142 |
| LI54.10-P-080881 | Aug 11, 2026 | ELECTRICAL SYSTEM | Complaint AC and DC charging are not possible. The white LED on the charging inlet completely goes OFF after plugging in the charging cable. Related DTCs in quick test: There ar… | 11036138 |
| LI82.62-P-078631 | Aug 6, 2026 | STRUCTURE:BODY | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise c… | 11036101 |
| LI54.21-P-080326 | Jul 24, 2026 | ELECTRICAL SYSTEM | Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243, 2… | 11035217 |
| LI35.30-P-058566 | Jul 14, 2026 | POWER TRAIN | Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of tr… | 11035005 |
| LI54.21-P-080326 | Jul 2, 2026 | ELECTRICAL SYSTEM, ENGINE | Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167: SW has been released. Update the FSAM to the latest SW version. 465, 290, 118, 243, 2… | 11034506 |
| LI00.20-P-080703 | Jun 12, 2026 | ELECTRICAL SYSTEM | Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause Th… | 11033855 |
| LI83.70-P-078546 | Jun 8, 2026 | ELECTRICAL SYSTEM, VISIBILITY/WIPER | Complaint "Weekly profile" pre-entry climate control setting not available in the climate control menu or grayed out in the Mercedes me connect App. Cause There may be limitatio… | 11033722 |
| LI82.85-P-080507 | May 26, 2026 | ELECTRICAL SYSTEM | Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrume… | 11033185 |
| LI46.15-P-070510 | May 22, 2026 | STEERING | Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the stee… | 11033019 |
| LI32.25-P-070053 | May 16, 2026 | SUSPENSION | Complaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low. T… | 11032789 |
| LI54.65-P-080132 | May 12, 2026 | BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM | Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5… | 11032699 |
| LI46.15-P-070510 | May 8, 2026 | STEERING | Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. • Instrument panel supp… | 11032576 |
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