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2023 Lexus RZ Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2023 Lexus RZ, and what to keep if your vehicle keeps going back to the shop.

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Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

2

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

11

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 2 recall campaigns for the 2023 RZ and 11 owner complaints; the most-reported component in owner complaints is electrical system, with 4 reports.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. ELECTRICAL SYSTEM4
  2. UNKNOWN OR OTHER3
  3. POWER TRAIN2
  4. STRUCTURE:BODY1
  5. AIR BAGS1
  6. ENGINE1
  7. VEHICLE SPEED CONTROL1
  8. EQUIPMENT:ELECTRICAL1

2023 RZ Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

BACK OVER PREVENTION:DISPLAY FUNCTION · 25V744000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM · 25V577000

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Remedy: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

Check Your VIN at NHTSA

2023 RZ Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
L-SB-0027-26Sep 22, 2026SUSPENSIONSome 2023 – 2025 model year RZ 450e and 2024 – 2025 model year RZ 300e vehicles may exhibit a creaking noise coming from the strut mounting bearing in front suspension when…11038388
L-SB-0030-24 Rev2Dec 15, 2025STRUCTURE:BODYSome 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedia…11027560
25LD02Nov 4, 2025UNKNOWN OR OTHERModel Year 2023-2025 model year RZ vehicles have charge ports that use the CCS standard. This program is for lessees and guests of these vehicles to receive 1 complimentary NACS…11026301
L-TT-0326-23 Rev2Aug 19, 2025ELECTRICAL SYSTEMSome customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manu…11022963
25LC03Aug 5, 2025ELECTRICAL SYSTEMTECHNICAL INSTRUCTIONS FOR SOFTWARE UPDATE 25LC03 EV CHARGING PERFORMANCE + DISPLAY SOFTWARE UPDATE CERTAIN 2023 RZ450e11022947
L-TT-0347-25Jun 17, 2025ENGINESome ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.11020663
L-SB-0043-23 Rev1Jun 13, 2025ELECTRICAL SYSTEMThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service…11020656
25LC03Apr 10, 2025ELECTRICAL SYSTEMTECHNICAL INSTRUCTIONS FOR SOFTWARE UPDATE 25LC03 EV CHARGING PERFORMANCE + DISPLAY SOFTWARE UPDATE CERTAIN 2023 RZ450e11019338
25LC03Apr 10, 2025ELECTRICAL SYSTEMA software update has been developed for certain 2023 model year RZ450e vehicles. It is designed to improve DC-charging performance, and enhance visualization of the remaining r…11019337
25LC03Apr 10, 2025ELECTRICAL SYSTEMTECHNICAL INSTRUCTIONS FOR SOFTWARE UPDATE 25LC03 EV CHARGING PERFORMANCE + DISPLAY SOFTWARE UPDATE CERTAIN 2023 RZ450e11018335
25LC03Apr 10, 2025ELECTRICAL SYSTEMA software update has been developed for certain 2023 model year RZ450e vehicles. It is designed to improve DC-charging performance, and enhance visualization of the remaining r…11018334
25LC03Apr 3, 2025ELECTRICAL SYSTEMTECHNICAL INSTRUCTIONS FOR SOFTWARE UPDATE 25LC03 EV CHARGING PERFORMANCE + DISPLAY SOFTWARE UPDATE CERTAIN 2023 RZ450e11019335
25LC03Apr 3, 2025ELECTRICAL SYSTEMSOFTWARE UPDATE 25LC03 Certain 2023 Model Year RZ450e EV Charging Performance + Display Software Update Frequently Asked Questions11019334
25LC03Apr 3, 2025ELECTRICAL SYSTEMA software update has been developed for certain 2023 model year RZ450e vehicles. It is designed to improve DC-charging performance, and enhance visualization of the remaining r…11019333
25LC03Apr 3, 2025ELECTRICAL SYSTEMTECHNICAL INSTRUCTIONS FOR SOFTWARE UPDATE 25LC03 EV CHARGING PERFORMANCE + DISPLAY SOFTWARE UPDATE CERTAIN 2023 RZ450e11018332
25LC03Apr 3, 2025ELECTRICAL SYSTEMSOFTWARE UPDATE 25LC03 Certain 2023 Model Year RZ450e EV Charging Performance + Display Software Update Frequently Asked Questions11018331
25LC03Apr 3, 2025ELECTRICAL SYSTEMA software update has been developed for certain 2023 model year RZ450e vehicles. It is designed to improve DC-charging performance, and enhance visualization of the remaining r…11018330
L-TT-0340-25Apr 2, 2025ELECTRICAL SYSTEMTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o…11019328
L-TT-0340-25Apr 2, 2025ELECTRICAL SYSTEMTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions o…11018325
L-SB-0036-22 Rev2Feb 10, 2025ELECTRICAL SYSTEMFlash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are rel…11016784
All 2023 RZ records at NHTSA

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Build Your RZ Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Lexus RZ Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

Maryland Lemon Law guide D.C. Lemon Law guide Do I Qualify?

Other RZ Model Years

2026 RZ2025 RZ2024 RZ
All Lexus RZ model years

Still Going Back to the Shop?

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