2023 Lexus RX Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Lexus RX, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
4
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
67
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 4 recall campaigns for the 2023 RX and 67 owner complaints; the most-reported component in owner complaints is unknown or other, with 16 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER16
- ENGINE11
- STRUCTURE:BODY8
- ELECTRICAL SYSTEM8
- AIR BAGS3
- LANE DEPARTURE: BLIND SPOT DETECTION3
- FUEL/PROPULSION SYSTEM3
2023 RX Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
BACK OVER PREVENTION:SOFTWARE · 26V162000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
BACK OVER PREVENTION:DISPLAY FUNCTION · 25V744000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | STEERING:COLUMN · 25V040000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | STEERING:COLUMN · 23V480000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
2023 RX Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| L-SB-0033-24 Rev2 | Jun 12, 2026 | POWER TRAIN | Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaf… | 11034816 |
| L-SB-0012-26 | May 11, 2026 | ENGINE | Some 2023 — 2025 model year RX 350h customers may experience a high engine RPM/noise when coasting or braking when going downhill with high vehicle SOC (State of Charge). This… | 11033407 |
| L-SB-0011-26 | May 7, 2026 | ELECTRICAL SYSTEM | A 12V auxiliary battery with increased capacity has been released as an optional replacement. | 11033405 |
| L-SB-0010-26 | Apr 24, 2026 | ENGINE | Some customers of 2023 – 2025 model year RX 350h, RX 500h, and 2024 – 2025 model year TX 500h vehicles may experience one or more of the following complaints when the low fu… | 11032485 |
| L-SB-0017-25 Rev2 | Apr 17, 2026 | POWER TRAIN | OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see L-SB-0009-26 | 11032483 |
| L-SB-0009-26 | Apr 16, 2026 | POWER TRAIN | Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in Park:… | 11032479 |
| L-SB-0021-25 | Mar 10, 2026 | ENGINE | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. | 11031155 |
| L-SB-0017-25 Rev2 | Mar 10, 2026 | POWER TRAIN | Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup when the vehicle is… | 11031153 |
| L-SB-0021-25 | Feb 27, 2026 | ENGINE | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. | 11029897 |
| L-SB-0030-24 Rev2 | Dec 15, 2025 | STRUCTURE:BODY | Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedia… | 11027560 |
| 25LD01 | Nov 13, 2025 | ELECTRICAL SYSTEM | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially en… | 11026311 |
| 23LE05 | Sep 26, 2025 | ELECTRICAL SYSTEM | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we a… | 11024099 |
| 25LD01 | Sep 24, 2025 | ELECTRICAL SYSTEM | TECHNICAL INSTRUCTIONS FOR 25LD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2022-2024 NX350h/ NX450h+, CERTAIN 2023-2024 RX350h, CERTAIN 2024 RX450h+ VEHICLES | 11024095 |
| 25LD01 | Sep 24, 2025 | ELECTRICAL SYSTEM | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially en… | 11024094 |
| L-TT-0326-23 Rev2 | Aug 19, 2025 | ELECTRICAL SYSTEM | Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manu… | 11022963 |
| L-SB-0043-23 Rev1 | Jun 13, 2025 | ELECTRICAL SYSTEM | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service… | 11020656 |
| L-SB-0033-24 | Jun 6, 2025 | POWER TRAIN | Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaf… | 11020653 |
| L-SB-0028-25 | Jun 3, 2025 | ENGINE | If a jump start is required on 2023 – 2025 model year RX 350h and RX 500h vehicles, it is important to follow the Owner’s Manual procedure and use the correct connection poi… | 11020650 |
| L-SB-0024-25 | Apr 18, 2025 | ELECTRICAL SYSTEM | Some 2023 – 2025 model year RX 350, RX 350h, RX 500h, and 2024 – 2025 model year TX 350, TX 500h, and TX 550h+ vehicles may exhibit a condition where the Blind Spot Monitor… | 11019358 |
| L-SB-0024-25 | Apr 18, 2025 | ELECTRICAL SYSTEM | Some 2023 – 2025 model year RX 350, RX 350h, RX 500h, and 2024 – 2025 model year TX 350, TX 500h, and TX 550h+ vehicles may exhibit a condition where the Blind Spot Monitor… | 11018355 |
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Build Your RX Repair File
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- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Lexus RX Qualify?
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