2023 Lexus NX Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Lexus NX, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
5
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
18
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 5 recall campaigns for the 2023 NX and 18 owner complaints; the most-reported component in owner complaints is unknown or other, with 4 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER4
- VEHICLE SPEED CONTROL2
- POWER TRAIN2
- STRUCTURE:BODY2
- LANE DEPARTURE: BLIND SPOT DETECTION1
- ELECTRICAL SYSTEM1
2023 NX Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 26V687000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Lexus NX250, NX350, NX350 Hybrid, and NX450h+ vehicles. The instrument panel cluster combination meter may fail to display certain warnings or indicators. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Remedy: Dealers will update the combination meter software, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 26LA10.
BACK OVER PREVENTION:SOFTWARE · 26V162000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
BACK OVER PREVENTION:DISPLAY FUNCTION · 25V744000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | STEERING:COLUMN · 25V040000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | STEERING:COLUMN · 23V480000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
2023 NX Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| L-SB-0040-20 Rev2 | Sep 22, 2026 | ENGINE | OBSOLETE NOTICE September 22, 2026: This bulletin is now obsolete. Please see L-SB-0026-26 | 11038385 |
| L-SB-0017-25 Rev2 | Apr 17, 2026 | POWER TRAIN | OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see L-SB-0009-26 | 11032483 |
| L-SB-0009-26 | Apr 16, 2026 | POWER TRAIN | Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in Park:… | 11032479 |
| L-SB-0007-26 | Apr 9, 2026 | SERVICE BRAKES | Some 2022 – 2024 model year NX 350h and NX 450h+ vehicles may exhibit a knocking from one or both rear brakes due to delamination of the rear disc brake pad material from the… | 11032468 |
| L-SB-0021-25 | Mar 10, 2026 | ENGINE | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. | 11031155 |
| L-SB-0017-25 Rev2 | Mar 10, 2026 | POWER TRAIN | Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup when the vehicle is… | 11031153 |
| L-SB-0021-25 | Feb 27, 2026 | ENGINE | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. | 11029897 |
| L-SB-0030-24 Rev2 | Dec 15, 2025 | STRUCTURE:BODY | Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remedia… | 11027560 |
| L-SB-0052-25 | Nov 21, 2025 | ENGINE | Some 2022 – 2025 model year NX 450h+ and 2024 – 2025 RX 450h+ vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor â… | 11026321 |
| 25LD01 | Nov 13, 2025 | ELECTRICAL SYSTEM | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially en… | 11026311 |
| 23LE05 | Sep 26, 2025 | ELECTRICAL SYSTEM | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we a… | 11024099 |
| 25LD01 | Sep 24, 2025 | ELECTRICAL SYSTEM | TECHNICAL INSTRUCTIONS FOR 25LD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2022-2024 NX350h/ NX450h+, CERTAIN 2023-2024 RX350h, CERTAIN 2024 RX450h+ VEHICLES | 11024095 |
| 25LD01 | Sep 24, 2025 | ELECTRICAL SYSTEM | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially en… | 11024094 |
| 25LD01 | Sep 18, 2025 | ELECTRICAL SYSTEM | TECHNICAL INSTRUCTIONS FOR 25LD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2022-2024 NX350h/ NX450h+ CERTAIN 2023-2024 RX350h CERTAIN 2024 RX450h+ | 11024088 |
| 25LD01 | Sep 18, 2025 | ELECTRICAL SYSTEM | The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially en… | 11024087 |
| 23LE05 | Sep 17, 2025 | ELECTRICAL SYSTEM | TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 22TE09 HV FLOOR UNDER WIRE HARNESS AND REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2022-2024 MODEL YEAR NX450H+ CERTAIN 2022-… | 11024086 |
| 23LE05 | Sep 17, 2025 | ELECTRICAL SYSTEM | Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we a… | 11024085 |
| L-TT-0326-23 Rev2 | Aug 19, 2025 | ELECTRICAL SYSTEM | Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manu… | 11022963 |
| L-SB-0027-25 Rev1 | Aug 18, 2025 | SERVICE BRAKES | Some 2022 – 2025 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles may exhibit an abnormal noise when engaging the electronic parking brake. | 11022959 |
| 25LC02 | Jul 11, 2025 | FORWARD COLLISION AVOIDANCE: WARNINGS | TECHNICAL INSTRUCTIONS FOR 25LC02 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2022-2023 Model Year NX250 2022-2023 Model Year NX350 2022-2023 Model Year NX350H 2022-202… | 11021718 |
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Build Your NX Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Lexus NX Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
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All Lexus NX model yearsStill Going Back to the Shop?
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