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2023 Jeep Grand Cherokee L Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2023 Jeep Grand Cherokee L, and what to keep if your vehicle keeps going back to the shop.

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Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

6

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

99

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 6 recall campaigns for the 2023 Grand Cherokee L and 99 owner complaints; the most-reported component in owner complaints is suspension, with 38 reports.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. SUSPENSION38
  2. ELECTRICAL SYSTEM24
  3. UNKNOWN OR OTHER9
  4. FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING9
  5. SERVICE BRAKES7
  6. ENGINE6
  7. FORWARD COLLISION AVOIDANCE: WARNINGS6
  8. STEERING6

2023 Grand Cherokee L Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS · 26V562000

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE · 26V328000

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS · 26V051000

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT · 25V472000

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR · 25V430000

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

AIR BAGS:SIDE/WINDOW · 24V897000

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Check Your VIN at NHTSA

2023 Grand Cherokee L Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
9100946Oct 15, 2026UNKNOWN OR OTHERCompressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes back as Trouble not found. Before replacing compressor due to noise co…11038666
08-371-26Oct 8, 2026ELECTRICAL SYSTEMFlash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of t…11038529
08-371-26Oct 8, 2026ELECTRICAL SYSTEMFlash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of t…11038492
S2621000004Sep 30, 2026POWER TRAINThe Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmis…11038329
114721Sep 23, 2026STRUCTURE:BODYAPPLIQUE - FRONT DOOR11037592
08-221-26 REV. BSep 23, 2026ELECTRICAL SYSTEMR1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking…11037582
S238A000038 REV.DSep 11, 2026SERVICE BRAKESAuto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster11037355
9100905Sep 10, 2026STRUCTURE:BODY, ELECTRICAL SYSTEMPassive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.11037350
9100902Sep 8, 2026ELECTRICAL SYSTEM, STRUCTURE:BODYPassive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.11037345
S2623000001 REV.AAug 26, 2026ELECTRICAL SYSTEMRotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.11036771
9100363 Rev 3Aug 26, 2026ENGINETurbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rat…11036762
9100345Aug 26, 2026STRUCTURE:BODYLATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables…11036761
S2523000032 REV.BAug 14, 2026STEERING, WHEELSSteering Dragging While Recreational Flat Towing Behind RV.11036280
S2508000029 REV.BAug 14, 2026BACK OVER PREVENTION: WARNINGSInstrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking…11036279
S2508000029 REV.AAug 4, 2026BACK OVER PREVENTION: WARNINGSInstrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking…11036180
113801Aug 3, 2026STRUCTURE:BODYSEAL - LOWER AGS11036170
S268A000016Jul 31, 2026ELECTRICAL SYSTEMR1L Radio Screen Goes Blank after transitioning from logistic to customer mode11035996
113558Jul 20, 2026UNKNOWN OR OTHEREVAPORATOR - AIR CONDITIONING11035333
113553Jul 20, 2026UNKNOWN OR OTHEREVAPORATOR - AIR CONDITIONING11035330
113554Jul 20, 2026UNKNOWN OR OTHEREVAPORATOR - AIR CONDITIONING11035329
All 2023 Grand Cherokee L records at NHTSA

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Build Your Grand Cherokee L Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Jeep Grand Cherokee L Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

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Other Grand Cherokee L Model Years

2026 Grand Cherokee L2025 Grand Cherokee L2024 Grand Cherokee L2022 Grand Cherokee L
All Jeep Grand Cherokee L model years

Still Going Back to the Shop?

Get an individual review of your 2023 Jeep Grand Cherokee L's repair history. Recall totals do not determine eligibility or guarantee an outcome.

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