2023 Infiniti QX55 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Infiniti QX55, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
1
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
4
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 1 recall campaign for the 2023 QX55 and 4 owner complaints; the most-reported component in owner complaints is engine, with 2 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 4). Linked components open a page comparing models for that problem.
- SEATS1
- UNKNOWN OR OTHER1
- POWER TRAIN1
2023 QX55 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
LATCHES/LOCKS/LINKAGES:DOORS:LOCK · 23V187000
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Remedy: Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
2023 QX55 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| ITB14-020G | Nov 1, 2026 | ELECTRICAL SYSTEM | WIRING HARNESS REPAIR INFORMATION This bulletin is no longer active. For future reference, see the HRK mobile app and the Electronic Parts Catalog (EPC). Please discard previous… | 11039001 |
| ITB22-025D | Aug 26, 2026 | ELECTRICAL SYSTEM | ROARING NOISE FROM THE ENGINE COOLING FAN ASSEMBLY AND THE A/C IS NOT COOLING IF YOU CONFIRM A roaring noise from the engine cooling fan assembly (engine fan on high not cycling… | 11036441 |
| ITB09-063C | Apr 13, 2026 | STRUCTURE:BODY | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label†or “VIN Plate/La… | 11031720 |
| ITB23-023A | Feb 20, 2025 | ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70… | 11014469 |
| ITB22-021C | Sep 19, 2024 | SEAT BELTS | SERVICE INFORMATION In the APPLIED VEHICLES, there are a variety of Seat Belt Warning Lights and Chimes. Refer to the information in this bulletin, along with the related vehicl… | 11009065 |
| ITB19-024D | Sep 19, 2024 | AIR BAGS | DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D | 11009064 |
| ITB22-017B | Aug 15, 2024 | ELECTRICAL SYSTEM | DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 fo… | 11006964 |
| ITB19-042E | Aug 15, 2024 | ELECTRICAL SYSTEM | AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The… | 11006962 |
| ITB19-029E | Aug 15, 2024 | ELECTRICAL SYSTEM | TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: ï‚· If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the… | 11006961 |
| ITB13-052E | May 20, 2024 | ELECTRICAL SYSTEM | INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11002539 |
| ITB13-006D | May 20, 2024 | ELECTRICAL SYSTEM | CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11002537 |
| ITB10-029C | May 20, 2024 | ELECTRICAL SYSTEM | CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulle… | 11001653 |
| ITB21-025B | May 11, 2024 | ELECTRICAL SYSTEM | DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11004956 |
| ITB17-009H | Apr 30, 2024 | VISIBILITY/WIPER | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11001182 |
| ITB13-007I | Apr 30, 2024 | VISIBILITY/WIPER | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11001179 |
| ITB09-039K | Apr 29, 2024 | VISIBILITY/WIPER | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11001177 |
| ITB19-013E | Apr 13, 2024 | ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 11001187 |
| ITB23-010E | Feb 22, 2024 | EQUIPMENT:ELECTRICAL:INFOTAINMENT, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY… | 10251530 |
| ITB23-009A | Jan 29, 2024 | EQUIPMENT:ELECTRICAL:INFOTAINMENT, ELECTRICAL SYSTEM | INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 10249896 |
| ITB21-026C | Jan 29, 2024 | ELECTRICAL SYSTEM | SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | 10249892 |
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Build Your QX55 Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Infiniti QX55 Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
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All Infiniti QX55 model yearsStill Going Back to the Shop?
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