2023 Hyundai Santa Cruz Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Hyundai Santa Cruz, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
2
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
79
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 2 recall campaigns for the 2023 Santa Cruz and 79 owner complaints; the most-reported component in owner complaints is power train, with 25 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- ENGINE20
- UNKNOWN OR OTHER10
- FUEL/PROPULSION SYSTEM6
- VEHICLE SPEED CONTROL5
- SERVICE BRAKES5
- EXTERIOR LIGHTING4
2023 Santa Cruz Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
TRAILER HITCHES · 23V181000
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
STRUCTURE:CRITICAL FASTENERS | STRUCTURE:BODY:ROOF AND PILLARS · 23V038000
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
2023 Santa Cruz Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| 26-GI-003H | Oct 27, 2026 | ELECTRICAL SYSTEM | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 2nd Navigation Map and Software Update. The changes may vary d… | 11038798 |
| 26-EM-015H TSB | Oct 7, 2026 | ENGINE | Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures f… | 11038456 |
| Z08 OL | Aug 4, 2026 | VISIBILITY/WIPER | Certain 2022 – 2025 model year Santa Cruz and 2022 – 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose… | 11036205 |
| 26-BD-003H TSB | Jul 7, 2026 | STRUCTURE:BODY | Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be du… | 11035139 |
| 26-BD-007H DCS | Jul 6, 2026 | VISIBILITY/WIPER | Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyun… | 11035138 |
| 26-BD-007H DN | Jul 6, 2026 | VISIBILITY/WIPER | Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyun… | 11035137 |
| 26-BD-007H TSB | Jul 6, 2026 | VISIBILITY/WIPER | Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyun… | 11035136 |
| 26-AT-005H TSB | Jun 5, 2026 | POWER TRAIN | This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT).… | 11033840 |
| 26-GI-002H TSB | May 27, 2026 | ELECTRICAL SYSTEM | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary d… | 11033710 |
| DTN DL | Apr 10, 2026 | AIR BAGS | The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Provin… | 11032523 |
| DTN DCS | Apr 10, 2026 | AIR BAGS | The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by J… | 11032522 |
| 26-01-028H | Mar 16, 2026 | POWER TRAIN | Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. This bull… | 11030324 |
| 26-AT-001H TSB | Mar 3, 2026 | POWER TRAIN | Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission (8WDCT) when the vehicle sets one of th… | 11029937 |
| 26-AD-001H TSB | Feb 25, 2026 | FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, EXTERIOR LIGHTING | Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following… | 11029906 |
| 25-BD-011H-1 TSB | Jan 24, 2026 | STRUCTURE:BODY | Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, retract properly, and/or have a v-gap is present when closed. This may be due to a broken… | 11027055 |
| 25-SS-003H TSB | Nov 21, 2025 | SUSPENSION | Some Santa Cruz (NXT) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-levelin… | 11025955 |
| 25-BD-012H TSB | Nov 6, 2025 | EXTERIOR LIGHTING | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. Th… | 11025476 |
| 25-BE-020H TSB | Sep 30, 2025 | ELECTRICAL SYSTEM | This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, a… | 11023692 |
| 25-BD-011H TSB | Aug 20, 2025 | UNKNOWN OR OTHER | Certain Santa Cruz (NXT) vehicles may exhibit a condition where the tonneau cover does not retract properly and/or a V-Gap is present when closed. This may be due to a broken or… | 11022125 |
| 25-01-045H TSB | Jul 9, 2025 | ELECTRICAL SYSTEM | A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system. | 11020693 |
Get recall alerts for this vehicle
Privacy: we store your email address and the vehicle you enter. We use them only to send recall alerts for that vehicle, starting after you confirm by email. Every alert has an unsubscribe link, and one click stops them.
Build Your Santa Cruz Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Hyundai Santa Cruz Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
Other Santa Cruz Model Years
All Hyundai Santa Cruz model yearsStill Going Back to the Shop?
Get an individual review of your 2023 Hyundai Santa Cruz's repair history. Recall totals do not determine eligibility or guarantee an outcome.
You don’t pay unless we win.
Representation terms, including how costs are handled, are explained in your written agreement.
Review My Vehicle