2024 Honda Prologue Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2024 Honda Prologue, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
3
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
867
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 3 recall campaigns for the 2024 Prologue and 867 owner complaints; the most-reported component in owner complaints is steering, with 268 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- STEERING268
- SUSPENSION218
- UNKNOWN OR OTHER161
- POWER TRAIN155
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING99
- SERVICE BRAKES56
- FUEL/PROPULSION SYSTEM41
2024 Prologue Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · 26V306000
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | BACK OVER PREVENTION:SOFTWARE · 26V112000
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM · 24V540000
Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
2024 Prologue Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| ONL6WM092026P | Sep 25, 2026 | ELECTRICAL SYSTEM | Owner Notification Letter - Certain 2024 Prologue vehicles may have improperly installed, or missing cavity plugs from the rear chassis harness electrical connector. | 11037714 |
| A26-032 | Jun 26, 2026 | ELECTRICAL SYSTEM | Service Bulletin - Certain 2024 Prologue vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector. | 11034197 |
| AEBM06262026902 | Jun 26, 2026 | ELECTRICAL SYSTEM | Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set cond… | 11034196 |
| ONL6UP06012026 | Jun 1, 2026 | POWER TRAIN | Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper… | 11033797 |
| ONL6MH04202024 | Apr 20, 2026 | ELECTRICAL SYSTEM | Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may in… | 11031505 |
| APOC04172026901 | Apr 17, 2026 | ELECTRICAL SYSTEM | Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rea… | 11031492 |
| A25-028 | Mar 13, 2026 | VISIBILITY/WIPER | Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold… | 11030197 |
| A25-028 | Mar 11, 2026 | VISIBILITY/WIPER | Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold… | 11030079 |
| A25-028 | Feb 24, 2026 | VISIBILITY/WIPER | Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold… | 11029284 |
| ATS30070 | Dec 19, 2025 | STEERING | Tech Line Summary - Customers may complain of a clicking or ratcheting type noise when turning. | 11026973 |
| A25-082 | Oct 8, 2025 | SERVICE BRAKES, BACK OVER PREVENTION: WARNINGS, ELECTRICAL SYSTEM | Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to update all applicable control module software at the sam… | 11024250 |
| A25-081 | Oct 4, 2025 | VISIBILITY/WIPER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM, SEATS | Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to update all applicable control module software at the sam… | 11024251 |
| A25-051 | Aug 1, 2025 | ELECTRICAL SYSTEM | Service Bulletin - An update to A11 Radio Control Module software to address known issues. | 11021753 |
| A25-028 | Jul 3, 2025 | VISIBILITY/WIPER | Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold… | 11020579 |
| A25-051 | Jun 26, 2025 | ELECTRICAL SYSTEM | Service Bulletin - The A11 Radio Control Module requires an update due to various electronic issues. | 11020081 |
| A25-028 | Jun 23, 2025 | VISIBILITY/WIPER | Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on) due to a potential faulty air conditioner conden… | 11020083 |
| ONL6UP06032025 | Jun 4, 2025 | ENGINE | Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper… | 11019903 |
| A25-043 | May 23, 2025 | ELECTRICAL SYSTEM | Service Bulletin - A Malfunction Indicator Lamp (MIL) may illuminate, or a “Service High Voltage†message may appear. Additionally, the 12-volt battery may intermittently or… | 11019250 |
| A25-013 | May 22, 2025 | POWER TRAIN | Service Bulletin - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may… | 11019249 |
| AEBM04252025901 | Apr 25, 2025 | POWER TRAIN | Dealer Message - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may c… | 11018013 |
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Build Your Prologue Repair File
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- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Honda Prologue Qualify?
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