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2024 GMC Sierra 2500 Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2024 GMC Sierra 2500, and what to keep if your vehicle keeps going back to the shop.

Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

4

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

109

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 4 recall campaigns for the 2024 Sierra 2500 and 109 owner complaints; the most-reported component in owner complaints is electrical system, with 27 reports.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. ENGINE13
  2. UNKNOWN OR OTHER12
  3. STRUCTURE:BODY5
  4. FUEL/PROPULSION SYSTEM5
  5. VEHICLE SPEED CONTROL4

2024 Sierra 2500 Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS | TIRES · 26V530000

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH · 24V894000

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH · 24V060000

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

STEERING · 23V549000

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Check Your VIN at NHTSA

2024 Sierra 2500 Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
PIC6602YOct 17, 2026UNKNOWN OR OTHERThis Preliminary information communicates to dealers steps to follow to obtain an IOK radio.11038596
PIT6110LOct 7, 2026UNKNOWN OR OTHERThis Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.11038460
PIT6457CSep 28, 2026UNKNOWN OR OTHERThis preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to…11038136
PIC6540KSep 28, 2026UNKNOWN OR OTHERThis Preliminary information communicates to dealers a procedure to reset the radio.11038132
PIT5698FSep 26, 2026UNKNOWN OR OTHERThis PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.11037555
PIT6549Sep 21, 2026UNKNOWN OR OTHERThis preliminary information communicates an issue with a service column lock message and DTC U3000. Engineering is working on the issue and in the meantime dealerships are to r…11037551
PIT6545ASep 15, 2026UNKNOWN OR OTHERThis PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key…11037445
PIC6629FSep 10, 2026UNKNOWN OR OTHERThis PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display11037320
PIP4902WSep 4, 2026UNKNOWN OR OTHERThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.11037253
PIT6545Sep 3, 2026UNKNOWN OR OTHERThis PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key…11037258
PIT6543Sep 3, 2026UNKNOWN OR OTHERThis preliminary information communicates a diagnostic tip for the tailgate release system and tailgate ajar message.11037255
PIT6541Aug 27, 2026UNKNOWN OR OTHERThis Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication11036690
PIC6551CAug 20, 2026UNKNOWN OR OTHERThis Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues11036392
PIT6110KJul 28, 2026UNKNOWN OR OTHERThis Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.11035693
PIP6060AJul 24, 2026UNKNOWN OR OTHERThis PI communicates diagnostic information to assist Technicians with a possible transmission shudder11035354
PIT6446AJul 24, 2026UNKNOWN OR OTHERThis PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.11035351
PIT5680BJul 23, 2026UNKNOWN OR OTHERThis PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.11035350
PIT5099JJul 21, 2026UNKNOWN OR OTHERPI to help diagnose A/C concern11035340
PIT5509NJul 21, 2026UNKNOWN OR OTHERThis PI provides diagnostic tips for diagnosing electric trailer brakes issues.11035308
PIT6473FJul 17, 2026UNKNOWN OR OTHERThis PI was created to help avoid unnecessary front camera module replacements11035133
All 2024 Sierra 2500 records at NHTSA

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Build Your Sierra 2500 Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My GMC Sierra 2500 Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

Other Sierra 2500 Model Years

All GMC Sierra 2500 model years

Still Going Back to the Shop?

Get an individual review of your 2024 GMC Sierra 2500's repair history. Recall totals do not determine eligibility or guarantee an outcome.

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