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2024 Chevrolet Suburban Problems, Recalls & Complaints

NHTSA recall campaigns and owner complaints for the 2024 Chevrolet Suburban, and what to keep if your vehicle keeps going back to the shop.

Written by Amir Guerami, Attorney· Last reviewed

Recall campaigns

2

NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.

46

Data last refreshed (Eastern time)

November 6, 2026

NHTSA lists 2 recall campaigns for the 2024 Suburban and 46 owner complaints; the most-reported component in owner complaints is engine, with 24 reports.

Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.

Top Reported Problems

Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.

  1. SERVICE BRAKES5
  2. ELECTRICAL SYSTEM4
  3. FUEL/PROPULSION SYSTEM2
  4. UNKNOWN OR OTHER2
  5. CHILD SEAT1

2024 Suburban Recall Records

Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL · 25V274000

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE | SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP · 24V674000

General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.

Check Your VIN at NHTSA

2024 Suburban Service Bulletins

A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.

Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.

NumberDateComponentSummaryNHTSA record
PIC6602YOct 17, 2026UNKNOWN OR OTHERThis Preliminary information communicates to dealers steps to follow to obtain an IOK radio.11038596
Gateway 2026.3Oct 8, 2026UNKNOWN OR OTHERThis update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future…11038821
PIT6110LOct 7, 2026UNKNOWN OR OTHERThis Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.11038460
PIT6477DOct 5, 2026UNKNOWN OR OTHERThis preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the softwar…11038139
PIT6457CSep 28, 2026UNKNOWN OR OTHERThis preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to…11038136
PIC6540KSep 28, 2026UNKNOWN OR OTHERThis Preliminary information communicates to dealers a procedure to reset the radio.11038132
PIT6368ESep 28, 2026UNKNOWN OR OTHERThis Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.11037797
PIT5698FSep 26, 2026UNKNOWN OR OTHERThis PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.11037555
PIT6549Sep 21, 2026UNKNOWN OR OTHERThis preliminary information communicates an issue with a service column lock message and DTC U3000. Engineering is working on the issue and in the meantime dealerships are to r…11037551
PIT6545ASep 15, 2026UNKNOWN OR OTHERThis PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key…11037445
PIC6629FSep 10, 2026UNKNOWN OR OTHERThis PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display11037320
PIT5801FSep 10, 2026UNKNOWN OR OTHERThis preliminary information communicates diagnostic tips for air leveling suspension system.11037260
PIP4902WSep 4, 2026UNKNOWN OR OTHERThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.11037253
PIT6545Sep 3, 2026UNKNOWN OR OTHERThis PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key…11037258
PIT6529BAug 27, 2026UNKNOWN OR OTHERThis PI was created to address an Intermittent Loss of Connectivity, GPS, or Wi-Fi Due to OnStar Module concern.11036704
PIT6541Aug 27, 2026UNKNOWN OR OTHERThis Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication11036690
PIT5869BAug 26, 2026UNKNOWN OR OTHERThis PI provides a diagnostic tip when fuse F4DR is opening and dealerships are to inspect the wiring at the center console lid.11036702
PIC6551CAug 20, 2026UNKNOWN OR OTHERThis Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues11036392
PIT6368DAug 5, 2026UNKNOWN OR OTHERThis Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.11036195
PIT6110KJul 28, 2026UNKNOWN OR OTHERThis Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.11035693
All 2024 Suburban records at NHTSA

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Build Your Suburban Repair File

  • Dated repair orders with mileage and diagnosis
  • Whether the same symptom returned after the repair
  • Days unavailable, rental bills and dealer correspondence
  • Purchase or lease contract and warranty documents

Does My Chevrolet Suburban Qualify?

A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.

If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.

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Still Going Back to the Shop?

Get an individual review of your 2024 Chevrolet Suburban's repair history. Recall totals do not determine eligibility or guarantee an outcome.

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