2025 Chevrolet Equinox EV Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2025 Chevrolet Equinox EV, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
6
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
166
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 6 recall campaigns for the 2025 Equinox EV and 166 owner complaints; the most-reported component in owner complaints is visibility/wiper, with 80 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- VISIBILITY/WIPER80
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING28
- UNKNOWN OR OTHER26
- SERVICE BRAKES22
- ELECTRICAL SYSTEM17
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL16
- FORWARD COLLISION AVOIDANCE: WARNINGS10
- VEHICLE SPEED CONTROL5
2025 Equinox EV Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · 26V114000
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.â€
Remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT · 25V878000
General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
TIRES:TREAD/BELT · 25V704000
General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Remedy: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE | SERVICE BRAKES, HYDRAULIC · 25V012000
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Remedy: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT | ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM · 24V925000
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Remedy: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH · 24V737000
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Remedy: Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.
2025 Equinox EV Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| PIT6471A | Oct 29, 2026 | UNKNOWN OR OTHER | This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided. When a fix is available, this PI will be updated… | 11039139 |
| N262565450 | Oct 26, 2026 | ELECTRICAL SYSTEM | Customer Satisfaction Program. Certain vehicles listed above may have a condition in which remanufactured high voltage battery packs were built using modules that were ineligibl… | 11038684 |
| PIT6368F | Oct 24, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part. | 11038744 |
| N262545360-01 | Oct 20, 2026 | SERVICE BRAKES | Service Update. Certain vehicles listed above may experience a condition in which the Anti-Lock Braking System (ABS) may be perceived as activating earlier than expected during… | 11038604 |
| Infotainment 2026.3 | Oct 16, 2026 | UNKNOWN OR OTHER | • More responsive map controls when switching views • Trailer Theft Alert settings are saved between drives • More reliable access to on-screen controls for temperature, f… | 11038814 |
| 663.30 | Oct 15, 2026 | UNKNOWN OR OTHER | • Better performance and reliability of wireless phone charging • Improve the overall software update and diagnostics process. | 11038849 |
| Assisted Driving 2026.3 | Oct 15, 2026 | UNKNOWN OR OTHER | • Improvements to Super Cruise disengagement alerts. • Improvements to the availability of Super Cruise. • Improvements to driver attention monitoring to help reduce unnec… | 11038848 |
| Energy 2026.3 | Oct 12, 2026 | UNKNOWN OR OTHER | • Fixes to help ensure start reliability and prevent battery drain • Improved charging performance and messages | 11038824 |
| Gateway 2026.3 | Oct 8, 2026 | UNKNOWN OR OTHER | This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future… | 11038821 |
| N262545360 | Oct 7, 2026 | SERVICE BRAKES | Service Update. Certain vehicles listed above may experience a condition in which the Anti-Lock Braking System (ABS) may be perceived as activating earlier than expected during… | 11038356 |
| Telematics 2026.3 | Oct 3, 2026 | UNKNOWN OR OTHER | • Improved reliability of connected services, including OnStar, Wi-Fi hotspot, and navigation • Enhanced emergency calling performance • Improvements to maintain access to… | 11038823 |
| PIT6457C | Sep 28, 2026 | UNKNOWN OR OTHER | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to… | 11038136 |
| PIC6540K | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealers a procedure to reset the radio. | 11038132 |
| PIT6368E | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. | 11037797 |
| PIT5698F | Sep 26, 2026 | UNKNOWN OR OTHER | This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. | 11037555 |
| PIT6426C | Sep 15, 2026 | UNKNOWN OR OTHER | If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. | 11037446 |
| PIC6629F | Sep 10, 2026 | UNKNOWN OR OTHER | This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display | 11037320 |
| PIP4902W | Sep 4, 2026 | UNKNOWN OR OTHER | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | 11037253 |
| PIT6544 | Sep 2, 2026 | UNKNOWN OR OTHER | This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will b… | 11037256 |
| PIT6503E | Aug 27, 2026 | UNKNOWN OR OTHER | This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongo… | 11036709 |
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All Chevrolet Equinox EV model yearsStill Going Back to the Shop?
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