2023 Cadillac XT5 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Cadillac XT5, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
4
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
16
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 4 recall campaigns for the 2023 XT5 and 16 owner complaints; the most-reported component in owner complaints is power train, with 7 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- UNKNOWN OR OTHER3
- BACK OVER PREVENTION2
- LANE DEPARTURE1
- STEERING1
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA1
- ELECTRICAL SYSTEM1
2023 XT5 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · 24V459000
General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
POWER TRAIN:AUTOMATIC TRANSMISSION · 23V172000
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
POWER TRAIN:DRIVELINE:DRIVESHAFT · 23V043000
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Remedy: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.
EQUIPMENT:OTHER:LABELS · 22V708000
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.
2023 XT5 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| N262570770-03 | Oct 16, 2026 | ENGINE | Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the ra… | 11038560 |
| PIT6110L | Oct 7, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating. | 11038460 |
| PIT6457C | Sep 28, 2026 | UNKNOWN OR OTHER | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to… | 11038136 |
| PIC6540K | Sep 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealers a procedure to reset the radio. | 11038132 |
| PIT5698F | Sep 26, 2026 | UNKNOWN OR OTHER | This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. | 11037555 |
| N262570770-02 | Sep 25, 2026 | ENGINE | Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the ra… | 11037486 |
| N262570770-01 | Sep 18, 2026 | ENGINE | Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the ra… | 11037367 |
| N262570770 | Sep 15, 2026 | ENGINE | Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the ra… | 11037318 |
| PIP4902W | Sep 4, 2026 | UNKNOWN OR OTHER | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | 11037253 |
| PIC6551C | Aug 20, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | 11036392 |
| PIT6110K | Jul 28, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating. | 11035693 |
| PIT5099J | Jul 21, 2026 | UNKNOWN OR OTHER | PI to help diagnose A/C concern | 11035340 |
| PIT5855K | Jul 6, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates that a vehicle may be encountered with the heated/ventilated seats inoperative. Upon further inspection it will be found that the F19DA… | 11034979 |
| PIT5966F | Jun 23, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. | 11034769 |
| PIT6519 | May 27, 2026 | UNKNOWN OR OTHER | This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and… | 11033150 |
| PIC6540J | May 14, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealers a procedure to reset the radio. | 11032784 |
| PIC6540H | May 11, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealers a procedure to reset the radio. | 11032767 |
| PIC6423A | May 11, 2026 | UNKNOWN OR OTHER | Pi created to provide GM dealers with information on gathering information for projection issue | 11032764 |
| PIC6551B | May 11, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | 11032763 |
| PIC6540G | Apr 30, 2026 | UNKNOWN OR OTHER | This Preliminary information communicates to dealers a procedure to reset the radio. | 11032560 |
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Build Your XT5 Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Cadillac XT5 Qualify?
A model's recall history cannot answer that question. Your repair attempts, when the problem was first reported and the vehicle-coverage rules in Maryland or D.C. matter. A lawyer can review those facts rather than relying on a model-wide rating.
If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
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All Cadillac XT5 model yearsStill Going Back to the Shop?
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