2023 BMW iX Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 BMW iX, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
12
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
38
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 12 recall campaigns for the 2023 iX and 38 owner complaints; the most-reported component in owner complaints is air bags, with 12 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- AIR BAGS12
- UNKNOWN OR OTHER10
- FORWARD COLLISION AVOIDANCE: WARNINGS5
- VEHICLE SPEED CONTROL3
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL3
- POWER TRAIN3
- BACK OVER PREVENTION: WARNINGS2
2023 iX Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE · 25V395000
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · 25V470000
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT · 23V449000
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
Remedy: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.
VEHICLE SPEED CONTROL:CRUISE CONTROL · 23V409000
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · 23V295000
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
AIR BAGS:FRONTAL · 23V079000
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.
Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT | BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT · 23V026000
BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE · 22V944000
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.
ELECTRICAL SYSTEM:PROPULSION SYSTEM · 22V741000
BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.
Remedy: A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · 22V541000
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.
Remedy: Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.
2023 iX Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| B611626 | Aug 27, 2026 | ELECTRICAL SYSTEM | In vehicles equipped with the Roof Function Center “FZD‑21†variant, a quiescent‑current violation mayoccur if the system fails to enter sleep mode. When this sleep erro… | 11036456 |
| B320526 | Aug 20, 2026 | STEERING | “Cracking†noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise. | 11036379 |
| B120523 | Mar 6, 2026 | POWER TRAIN | The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined… | 11030059 |
| B170124 | Feb 25, 2026 | ENGINE | There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving†(ID49) Possible fault codes stored in these BE… | 11029046 |
| InVeh-InApp-Comm | Feb 5, 2026 | POWER TRAIN | A manufacturing defect in a bearing of the electronic drive unit could result in bearing damage. This is caused by an unusual acoustic signal in the area of the drive unit. The… | 11029009 |
| B511325 | Sep 29, 2025 | STRUCTURE:BODY | There are two possible situations: When opening either the front and/or rear door, the door window glass does not lower (short drop). When closing either the front and/or rear d… | 11024207 |
| B640825 | Aug 26, 2025 | ELECTRICAL SYSTEM | A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle i… | 11022361 |
| B510225 | Aug 26, 2025 | STRUCTURE:BODY | While driving on a smooth and/or uneven road, a “clicking†sound is heard from the driver’s footwell area. | 11022358 |
| B840525 | Aug 13, 2025 | ELECTRICAL SYSTEM | SITUATION After the telematics module (TCB4) has been replaced, the replacement part control unit is not accepted byISTA. | 11022119 |
| B410425 | Jun 2, 2025 | STRUCTURE:BODY | Water sloshing is heard in the vehicle’s body when accelerating and braking. | 11019566 |
| B170124 | Mar 31, 2025 | ENGINE | There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving†(ID49) Possible fault codes stored in these BE… | 11016419 |
| B660325 | Mar 26, 2025 | STRUCTURE:BODY | A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within PDC sensors. The warning indicates p… | 11016446 |
| B610325 | Mar 5, 2025 | ELECTRICAL SYSTEM | This is an informational bulletin regarding Plug & Charge function complaint diagnosis. Possible customer complaints: Plug & Charge menu does not appear in the vehicle, function… | 11015537 |
| B170124 | Feb 11, 2025 | ENGINE | There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving†(ID49) Possible fault codes stored in these BE… | 11014422 |
| B320324 | Oct 11, 2024 | STEERING | A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction… | 11008990 |
| B612124 | Sep 25, 2024 | ELECTRICAL SYSTEM | The (CCM) Check Control message: “811 – Stop carefully. Hood openâ€, is displayed even though the hood is closed. Fault code 80415B “Engine compartment lid contact switch… | 11008117 |
| B520224 | Aug 7, 2024 | ELECTRICAL SYSTEM | Customer states they started to receive Check Control messages for the driver’s seat at the end of eachdriving cycle: One or more of the following check control messages (CCM)… | 11006734 |
| B611524 | Aug 6, 2024 | UNKNOWN OR OTHER | While driving over rough surfaces, a rattling noise can be heard in the area of the tailgate. | 11006738 |
| B520224 | Jul 31, 2024 | ELECTRICAL SYSTEM | The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control… | 11005450 |
| B640724 | Jul 11, 2024 | ENGINE | Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32º F (0 C)). | 11005237 |
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Build Your iX Repair File
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- Whether the same symptom returned after the repair
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Does My BMW iX Qualify?
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If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
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