2023 Audi Q5 Problems, Recalls & Complaints
NHTSA recall campaigns and owner complaints for the 2023 Audi Q5, and what to keep if your vehicle keeps going back to the shop.
Recall campaigns
6
NHTSA owner complaints as of November 6, 2026, from NHTSA's complaint data files.
58
Data last refreshed (Eastern time)
November 6, 2026
NHTSA lists 6 recall campaigns for the 2023 Q5 and 58 owner complaints; the most-reported component in owner complaints is electrical system, with 16 reports.
Counts come from NHTSA records for this model year and refresh daily. Complaints are unverified owner reports; one complaint can name more than one component.
Top Reported Problems
Owner complaints grouped by NHTSA component (top 8). Linked components open a page comparing models for that problem.
- FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING14
- UNKNOWN OR OTHER10
- ENGINE9
- POWER TRAIN7
- SERVICE BRAKES6
- FORWARD COLLISION AVOIDANCE: WARNINGS6
- AIR BAGS4
2023 Q5 Recall Records
Campaigns can apply only to specific configurations and production dates. Confirm whether your VIN is affected with NHTSA or the manufacturer.
ENGINE · 25V294000
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Remedy: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · 25V080000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Remedy: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · 24V898000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Remedy: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER · 24V251000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD · 23V842000
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL · 22V753000
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
2023 Q5 Service Bulletins
A service bulletin is a manufacturer's repair instruction to dealers. It is not a recall and does not by itself establish a defect or a claim.
Manufacturer communications filed with NHTSA for this model year, newest first. A bulletin may apply only to certain configurations. Source data refreshes daily.
| Number | Date | Component | Summary | NHTSA record |
|---|---|---|---|---|
| TSB_2070568_7 | Oct 28, 2026 | UNKNOWN OR OTHER | This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015). | 11039213 |
| TSB_2059363_7 | Oct 22, 2026 | SUSPENSION | This bulletin provides information when the air spring symbol is illuminated; DTC U112100 or C1260F0. | 11039210 |
| TSB_2082976_3 | Oct 21, 2026 | UNKNOWN OR OTHER | This bulletin provides information regarding the current top concerns being addressed by the Audi Digital Business Solutions (DBS) team. | 11039258 |
| TSB_2077593_3 | Oct 21, 2026 | ENGINE | This bulletin provides information when DTCs P00B700, P011600, or P268100 is stored; engine temperature too high. | 11039222 |
| TSB_2080517_5 | Oct 20, 2026 | ELECTRICAL SYSTEM | This bulletin provides information when the starter battery is discharged or malfunctioning. | 11039239 |
| TSB_2075199_3 | Oct 20, 2026 | ELECTRICAL SYSTEM | This bulletin proides service information when there is a prompt to take over the steering wheel (hands off detection). | 11039216 |
| TSB_2083709_1 | Oct 19, 2026 | ELECTRICAL SYSTEM | This bulletin provides information when there is an Audi pre sense warning, warning jolt, or brake intervention. | 11039284 |
| TSB_2077443_4 | Oct 19, 2026 | ELECTRICAL SYSTEM | This service information bulletin provides information when the convernience opening does not work. | 11039218 |
| TSB_2071770_12 | Oct 19, 2026 | FUEL/PROPULSION SYSTEM | This bulletin provides information for all gasoline engines when the MIL is on; DTC P240700 is stored - Fuel leak detection pump. | 11039214 |
| TSB_2082323_2 | Oct 15, 2026 | ENGINE | This bulletin provides information when the engine is not runing smoothly; all gas engines. | 11039252 |
| TSB_2022032_13 | Oct 15, 2026 | ELECTRICAL SYSTEM | This bulletin provides information to aid in diagnosing the vehicle locking system. | 11039207 |
| SM 07-2026 | Oct 9, 2026 | STRUCTURE:BODY | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. | 11039202 |
| TSB_2021205_11 | Oct 7, 2026 | UNKNOWN OR OTHER | This bulletin provides information on VIN plates, Safety Certification labels, and ordering procedures. | 11039206 |
| TSB_2083560_1 | Oct 5, 2026 | ENGINE | This bulletin provides information when tehre is an engine warning lamp; DTC P060600. | 11039275 |
| TSB_2083517_1 | Oct 5, 2026 | UNKNOWN OR OTHER | This bulletin provides information when a vehicle is delivered without the Audi connect activation card. | 11039271 |
| TSB_2012749_19 | Oct 5, 2026 | ELECTRICAL SYSTEM | This bulletin provides infomraiton when the exterior lights have moisture accumulation. | 11039205 |
| TSB_2083409_1 | Sep 25, 2026 | UNKNOWN OR OTHER | This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded. | 11038130 |
| TSB_2083393_1 | Sep 25, 2026 | ENGINE | This bulletin provides information when the starter/generator drive belt is noisy or came off. | 11038129 |
| TSB_2069531_2 | Sep 25, 2026 | ENGINE | This bulletin provides information when the MIL is on, EVAP pressure/temp sensor incorrect DTC displayed: P202400, P045000, P045200, P24D600, P24D800, P2B7B00. | 11038035 |
| TSB_2052680_2 | Sep 25, 2026 | UNKNOWN OR OTHER | This bulletin provides information for reporting safety related information to the manufacturer. | 11038027 |
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Build Your Q5 Repair File
- Dated repair orders with mileage and diagnosis
- Whether the same symptom returned after the repair
- Days unavailable, rental bills and dealer correspondence
- Purchase or lease contract and warranty documents
Does My Audi Q5 Qualify?
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If Lemon Law does not cover your circumstances, federal warranty or other consumer claims may be worth discussing. No remedy is guaranteed.
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