Written by Amir Guerami, Attorney· Last reviewed
Most infotainment and software complaints by model year
NHTSA owner complaints as of November 6, 2026. Counts include NHTSA Equipment: Infotainment, Navigation, Radio and TV/Radio/Speakers entries and Electrical System: Software.
| Model | Model year | Complaints |
|---|---|---|
| Ford F-150 | 2022 | 74 |
| Ford Bronco Sport | 2023 | 5 |
| Ford F-150 | 2023 | 5 |
| Ford Expedition | 2022 | 3 |
| Ford F-150 Lightning | 2022 | 3 |
| Honda Accord | 2022 | 3 |
| Hyundai Tucson | 2022 | 3 |
| Chevrolet Silverado 1500 | 2023 | 2 |
| Honda CR-V | 2022 | 2 |
| Hyundai Santa Fe | 2025 | 2 |
| Mercedes-Benz Sprinter | 2023 | 2 |
| Subaru Outback | 2025 | 2 |
| Acura MDX | 2023 | 1 |
| Audi A4 | 2023 | 1 |
| BMW iX | 2024 | 1 |
Complaint counts come from NHTSA and are unverified owner reports. A high count does not mean every vehicle has the problem or that you have a claim.
How repeat infotainment and software repairs fit the lemon law thresholds
The lemon laws look at your vehicle's own repair history, not at complaint counts for a model. If the same infotainment and software problem keeps coming back after repairs, these are the thresholds that create a presumption:
- Maryland (Md. Code, Com. Law § 14-1502): 4 or more repair attempts for the same defect, 30 or more cumulative days out of service, or 1 repair attempt for a brake or steering failure that still fails Maryland safety inspection standards.
- D.C. (D.C. Code § 50-502(d)): 4 or more repairs for the same non-safety problem, 1 or more repairs for a safety-related problem, or 30 or more cumulative days out of service.
Both laws also require the problem to be reported within the coverage period. General information, not legal advice.
